ASX COMPANY FACT RECORD
National Australia Bank — franchise, risk and capital record
Business and personal banking, BNZ, capital, credit quality and technology changes by year.

01
1. Reporting boundary, legal identity and the NAB reporting suite
Purpose and five-year boundary
This record covers National Australia Bank Limited (ABN 12 004 044 937; ASX:NAB) and its consolidated Group for the five financial years ended 30 September 2021, 2022, 2023, 2024 and 2025. NAB is an Australian publicly listed company. The financial-statement boundary in each year is NAB together with its controlled entities; that is not the same thing as saying that every controlled entity is separately listed or that every disclosed franchise is a legal entity.
All five reports use NAB's 30 September financial-year end. Their issue/authorisation dates are distinct from the operating period: 9 November 2021 for FY2021, 9 November 2022 for FY2022, 9 November 2023 for FY2023, 7 November 2024 for FY2024, and 6 November 2025 for FY2025. References in the report to, for example, “2024” or “FY2024” therefore concern the twelve months ended 30 September 2024 unless the source expressly gives a different date.
The public reporting currency is Australian dollars. The annual financial-report conventions describe amounts as rounded to the nearest $m unless otherwise stated; later report tables also use $bn where NAB presents them that way. The report must preserve the issuer's stated unit, currency, ownership and reporting basis. In particular, Group, NAB Company, BNZ/New Zealand, controlled-entity, associate and segment figures are not interchangeable.
Legal and accounting-reporting basis
| Period | Consolidated reporting boundary and accounting basis | Issue/authorisation boundary |
|---|---|---|
| FY2021 | The Annual Financial Report covers NAB and controlled entities for the year ended 30 September 2021. It is a general-purpose financial report prepared under the *Corporations Act 2001* and Australian Accounting Standards; the report states that compliance with AASB standards ensures compliance with IFRS Accounting Standards as issued by the IASB. Comparative information can be restated for presentation changes, and discontinued operations are separately presented where applicable. | Directors authorised issue on 9 November 2021. |
| FY2022 | The financial report covers NAB and controlled entities for the year ended 30 September 2022. Financial statements separately present Group and Company columns where relevant. The annual report states Australian-accounting-standard preparation and IFRS compliance through the AASB basis. | Directors authorised issue on 9 November 2022. |
| FY2023 | The annual report identifies NAB as issuer, is lodged with ASIC and ASX, and uses the Group for the consolidated NAB group. Financial statements visibly distinguish Group and Company columns. | Released 9 November 2023. |
| FY2024 | NAB states that its financial year ends on 30 September and that references to 2024 mean the twelve months ended 30 September 2024. The report describes Group activities and performance, governance and financial/non-financial activities; it also identifies the frameworks used to prepare the annual-report material. | Released 7 November 2024. |
| FY2025 | The financial statements cover the year ended 30 September 2025; the consolidated entity disclosure statement is a separate, explicit legal-entity/control record within the annual-report family. NAB identifies cash earnings, cash ROE and NIM as non-IFRS performance measures. Cash earnings adjusts statutory net profit from continuing operations for specified non-cash earnings items and is neither a cash-flow measure nor a statutory audited measure. | Directors' declaration dated 6 November 2025. |
The accounting basis above does not make all narrative, sustainability or prudential material audited financial-statement information. FY2023, for example, states that EY audited the remuneration report and financial report, provided limited assurance over specified non-financial sustainability and Reconciliation Action Plan measures, and that selected environmental-measure assurance was separately available on NAB's website. Each assurance scope remains the one stated in the relevant document.
FY2021 split-report architecture
FY2021 is a material presentation boundary. NAB used a 2021 Annual Review alongside a separate 2021 Annual Financial Report:
- The Annual Review covers Group activities and performance, strategy, governance and financial/non-financial activity, and says its scope is NAB performance for the year ended 30 September 2021 unless stated otherwise.
- The Annual Financial Report contains the Directors' Report and Group financial statements. It is the source for the statutory financial-report boundary, accounting policies, statements and notes.
- NAB states that it brought its Annual Review and Sustainability Report together in 2021, while retaining the quantitative Sustainability Data Pack as a separate document.
Accordingly, a fact in the FY2021 Annual Review must not be represented as though it came from the Annual Financial Report, and vice versa. The FY2021 extracted annual-report corpus corresponds to the Annual Financial Report; qualitative FY2021 business, technology and sustainability facts require their official Annual Review source/page lineage.
FY2022–FY2025 annual-report and companion-document boundaries
FY2022 changed the presentation family by bringing three formerly separate reports into one Annual Report: the Annual Financial Report, Annual Review and Corporate Governance Statement. That integration is a FY2022 presentation change, not a retrospective restatement of FY2021's split-report architecture.
| Period | Annual-report architecture stated by NAB | Separate companion materials named by NAB | Boundary for this record |
|---|---|---|---|
| FY2022 | The report map identifies business, strategy and operating environment; customers, colleagues, climate, technology and communities; Corporate Governance Statement; Directors' Report; and the audited Financial Report. | The reporting suite names full-year results/MD&A, Climate, Pillar 3 and Sustainability Data Pack materials. | The annual report is the five-year anchor. A companion metric needs its own issuer-document/page verification before it can be used. |
| FY2023 | Pages 12–55 cover business, strategy, operating environment and non-financial performance; pp. 61–85 Corporate Governance; pp. 102–156 Directors' Report material; and pp. 159–255 Financial Report. | Full Year Results/MD&A, Climate Report, Pillar 3 Report at 30 September 2023 and Sustainability Data Pack 2023. | Companion disclosures retain their own scope. A risk, capital, climate or sustainability value is not treated as a financial-statement number merely because the annual report links to a companion document. |
| FY2024 | The annual report covers Group activities/performance, strategy, operating environment, governance and financial/non-financial activities; its stated map runs business/strategy/performance, Corporate Governance Statement, Report of Directors and Financial Report. | Full Year Results Investor Presentation, Management Discussion and Analysis, Climate Report, Pillar 3 Report and Sustainability Data Pack. | References to Integrated Reporting Framework, GRI or forthcoming Australian sustainability standards describe report preparation/context; they do not merge all companion documents into one accounting-reporting boundary. |
| FY2025 | NAB retains the business, creating-value, governance, risk-management, Directors' Report and Financial Report architecture. The Financial Report is printed pp. 144–236 and the consolidated entity disclosure statement pp. 237–238. | Full-year-results, MD&A, Climate, Pillar 3 and Sustainability Data Pack materials. | A companion disclosure is an official issuer source only when the exact document, printed page, scope and basis are identified. It is not automatically substituted for annual-report evidence. |
Across FY2022–FY2025, the Annual Report is thus the common five-year source spine, while the named companion documents remain separately bounded evidence. A limited-assurance statement, prudential disclosure, climate metric or management-discussion measure should retain the exact document and assurance/measurement status supplied by NAB.
Performance-measure and comparative boundaries
NAB's financial statements contain statutory Group and Company information, while NAB also presents management performance measures such as cash earnings, cash ROE and NIM. These must not be silently substituted for statutory profit, cash flow or a balance-sheet measure. For FY2025, NAB describes average balance measures as daily statutory averages, except average RWA, which uses reporting date and the two preceding quarter-end values. Such definitions are part of the reported basis, not generic five-year comparability assumptions.
Comparatives may carry restatements, reclassifications, discontinued-operation presentation or changing prudential calculation bases. The report will show those qualifications where they attach to a particular financial, capital, credit or segment series, rather than treating every displayed FY2021–FY2025 series as automatically like-for-like.
Subsequent-event and strategy-date boundary
The annual reporting period ends on 30 September; the November issuance/authorisation date permits directors' declarations and disclosed subsequent events to appear in the annual-report family, but does not move those later events into the prior-year operating result.
- NAB's customer-centric Group Strategy was introduced in November 2024. It is a dated strategy event after the FY2024 balance date, not an FY2024 year-end operating result and not a label retroactively applied to FY2021–FY2023.
- The reported disposal of NAB's remaining 20% MLC Life stake completed on 31 October 2025, after the FY2025 balance date. It belongs in the subsequent-event lane; it is not FY2025 closing ownership, FY2025 income or a FY2025 capital result.
- Other dated regulatory, board, portfolio and capital events are placed in their corresponding factual sections and the final annual chronology, with the report period and event date kept separate.
Section sources — official issuer documents and printed pages
- National Australia Bank 2021 Annual Financial Report, pp. 93–94 (legal identity, consolidated financial-report boundary, accounting basis, currency/rounding); and 2021 Annual Review, pp. 2–3 and 17 (Annual Review scope, reporting suite and FY2021 Annual Review/Sustainability Report arrangement).
- National Australia Bank 2022 Annual Report, pp. 1–4 (issuer identity, reporting-suite integration and report map) and p. 155 (consolidated financial-report boundary, accounting basis and director authorisation).
- National Australia Bank 2023 Annual Report, pp. 1–3 (issuer identity, reporting suite and assurance scope) and p. 159 (financial-report contents/boundary).
- National Australia Bank 2024 Annual Report, pp. 2–3 (reporting suite, report purpose and FY2024 definition).
- National Australia Bank 2025 Annual Report, pp. 2–4 (reporting suite and contents), pp. 86–88 (non-IFRS-measure and later-event context), pp. 144–152 (financial-report boundary), pp. 237–239 (consolidated entity disclosure statement and directors' declaration).
02
2. NAB's business, strategy and franchise map
What this section records
This is a five-year record of the operating architecture and strategy language used by National Australia Bank Limited (NAB) in its own annual reports. It does not treat a brand, a customer-facing unit or a statutory entity as automatically being a reportable segment. Segment results, lending and deposit measurements are dealt with elsewhere in this report on their stated bases. In particular, New Zealand Banking (BNZ) segment figures are reported in the NAB Group's Australian-dollar segment presentation and must not be mixed with local-currency BNZ disclosures.
FY2021–FY2025 franchise and segment map
| Reporting year | Business and private / business banking | Personal banking and ubank | Corporate and institutional banking | New Zealand Banking / BNZ | Corporate Functions and Other; portfolio boundary |
|---|---|---|---|---|---|
| FY2021 | Business and Private Banking was a reportable segment. NAB's Annual Review described it as its largest business-bank franchise, reported business-lending growth and a 22% overall market share, and recorded about 550 additional customer-facing roles. Cash earnings were $2,480m; segment assets were $208,189m. | Personal Banking was a reportable segment for home lending and everyday banking. NAB described simplified home lending, digital service use, branch transformation, its Australia Post partnership and the no-interest StraightUp card. Cash earnings were $1,650m; assets $222,510m. UBank and acquired 86 400 sat in Corporate Functions and Other rather than as a separately reported segment. | Corporate & Institutional Banking (C&I) was a reportable segment. NAB described financing, transaction banking, traded markets and asset servicing for key clients. Cash earnings were $1,207m; assets $276,448m. | New Zealand Banking was a reportable segment. NAB said BNZ grew market share in home lending and small/medium business. Cash earnings were $1,154m; assets $96,734m. | Corporate Functions and Other included UBank, 86 400 and eliminations; its FY2021 cash earnings were $67m and segment assets $122,087m, including intercompany balances eliminated within the segment. MLC Wealth was a discontinued operation after sale to IOOF completed in May 2021. |
| FY2022 | Business & Private was one of NAB's four named core businesses. Strategy material described a named-banker model for smaller businesses with more complex needs and a continuing high-net-worth “Team of four” offering. | Personal was one of the four core businesses. The Citi consumer acquisition was completed; it should not be represented as an existing NAB portfolio before that completion. NAB said integration of 86 400 into ubank was progressing. | Corporate & Institutional Banking remained a named core business. The annual report separately reported C&I Relationship Strength Index rank first among major-bank measures, subject to the report's survey definitions and qualifications. | New Zealand Banking remained a named core business. No Australian segment figure is used here as a local-currency BNZ measure. | The report's Group-brand presentation named nab, BNZ, ubank and JBWere. That brand presentation does not itself establish separate reportable segments or identical legal ownership bases. |
| FY2023 | Business and Private Banking (B&PB) was a reportable segment in Note 2. The annual report separately disclosed its cash and statutory result; portfolio metrics remain subject to the basis in the relevant financial table. | Personal Banking was a reportable segment. The report discussed integration of the Citi consumer business in the consumer-franchise context. ubank operated as a customer-facing unit under the Chief Operating Office, not a separately named FY2023 reportable segment. | Corporate and Institutional Banking (C&IB) was a reportable segment serving the issuer-described corporate and institutional client base. | New Zealand Banking was a reportable segment. The controlled-entity disclosure identified National Australia Group (NZ) Limited and Bank of New Zealand as 100%-owned Group entities. | Corporate Functions and Other was the reportable aggregation, support and elimination lane, not an operating customer franchise. The controlled-entity/associate record identifies MLC Life as a 20%-interest associate, not a controlled banking segment. |
| FY2024 | B&PB remained a reportable segment and was NAB's largest cash-earnings segment on the FY2024 segment presentation. | Personal Banking remained a reportable segment. ubank was named in annual-report business/glossary material but was not a separate reportable segment in Note 2. | C&IB remained a reportable segment. From 1 October 2023, BNZ Markets Trading operations and enabling units previously reported in C&IB and Corporate Functions and Other were moved to New Zealand Banking; FY2023 comparative segment information was restated. | New Zealand Banking remained a reportable segment. The 1 October 2023 transfer of BNZ Markets Trading operations and enabling units is a reporting-boundary change, not evidence that historical Australian and New Zealand franchise values are directly comparable without the restated basis. | Corporate Functions and Other continued to include eliminations and was not a customer franchise. The FY2024 report noted a one-off gain on disposal of New Zealand wealth businesses in this lane's comparison; it is a transaction effect, not customer-franchise operating income. |
| FY2025 | B&PB was described as NAB's Australian relationship-led business and owner/private-wealth franchise, serving start-ups through medium and large businesses. The report stated business-lending balances increased 7.3%, deposits 6.6% and new business-transaction-account openings 12% versus FY2024. It also cited one in four SME-market businesses and one in three agribusiness-market businesses under NAB's stated market measures. | Personal Banking (PB) covered home loans, deposits, debit/credit cards, personal loans and physical, digital and assisted channels. Home-lending balances increased 4.0%; retail deposits 9.2%; NAB reported about 270 additional proprietary home-lending bankers, offset by productivity such that net FTE increased 120, and 32 locations with a branch refresh or extended Saturday trading. ubank, a digitally focused customer-facing unit under the Group Chief Operating Office, reported more than 1.05m customers and more than 200,000 customers added in the preceding 12 months (24% year-on-year growth). | C&IB covered corporate finance, markets, transaction banking, enterprise payments and client coverage, with offices cited in Australia, the United States, Europe and Asia. NAB reported FY2025 deposits increased 10.5% and lending 11.8%, and referred to new transaction-banking mandates. | BNZ was NAB's New Zealand banking business for personal, SME/business, agriculture and private-banking customers. NAB reported more than 1.4m customers; it stated, with RBNZ sourcing, that market share increased in household deposits and key lending segments. It also said all NZ branches had been open at least five days a week since April 2025. | The FY2025 Australian customer-facing-business description comprises B&PB, PB and C&IB, supported by Technology and Enterprise Operations, Finance, Risk, Customer and Corporate Services, People and Culture, and the Group Chief Operating Office. BNZ and ubank are separately described operating lanes, but the report does not make ubank a standalone reportable segment. |
Boundary note. The segment assets and cash-earnings values above are only included where NAB's FY2021 segment note reported them. Segment assets include intercompany balances and eliminations in Corporate Functions and Other, so they are not substitutes for consolidated balance-sheet line items. Subsequent years retain the exact segment labels and boundaries in their relevant annual Note 2 disclosures rather than forcing non-like-for-like values into this map.
Strategy and operating-model chronology
| Year / date | NAB-reported strategy, programme or measurable-objective record | Status and scope boundary |
|---|---|---|
| FY2021 | NAB's Annual Review framed its refreshed strategy around customer service, business-bank leadership, Personal Bank, C&I, BNZ, digital/data and sustainability priorities. It described 86 400's platform as part of accelerating UBank as a digital-attacker brand. NAB Ventures recorded investments in Pollinate and Figured and follow-on investments in Edstart, Hometime, Lighter Capital, Slyp and Stash (US); NAB also stated a $100m commitment to the Australian Business Growth Fund. | Annual-report strategy and investment disclosures. Neither the venture portfolio nor the fund commitment is treated as an operating segment or as a portfolio-return conclusion. The 86 400 integration is described as a programme, not as completed in FY2021. |
| August 2021 / FY2021 | NAB announced a proposed acquisition of Citigroup's Australian consumer business, subject to regulatory approvals. The FY2021 Annual Review/Financial Report described it as primarily an asset/liability transfer plus a $250m premium for net assets. | Proposed at FY2021 year end; not recorded as a completed FY2021 acquisition. |
| FY2022 | NAB described FY2022 as the third year of implementing its Group strategy. It called customers and colleagues the “twin peaks” of that strategy and stated a customer goal of positive-territory NPS and number-one ranking among major Australian banks. At 30 September 2022 it reported first rank for consumer NPS and C&I Relationship Strength Index, second for Business NPS, and equal first for High Net Worth/Mass Affluent NPS, each subject to the report's stated survey definitions and qualifications. | Strategy goals and external-survey measures, not a Group-wide conclusion about all customers or all outcomes. |
| FY2022 | NAB stated that the Citi consumer and LanternPay acquisitions were complete. It reported more than 8,000 colleagues had achieved Professional Banking Fundamentals and intended to enrol all permanent colleagues by 2026; 69% of leaders had completed the Distinctive Leadership Program. | Completion is stated for the two acquisitions; integration of 86 400 into ubank was instead described as progressing. The colleague-enrolment statement is a future intent and the 69% is a dated completion measure, not all-colleague accreditation. |
| FY2023 | NAB reported more than 38,000 colleagues serving about 10m customers. Its stated ambition was “to serve customers well and help our communities prosper.” It organised “what we will be known for” around customer service, simple and digital operations, disciplined growth, people, and safety/resilience. | Issuer-described operating architecture and priorities. Customer/colleague counts are Group descriptions, not a sum of segment balances or customer accounts. |
| FY2024 | NAB said its 2020–2024 strategic ambition had been in place since April 2020. It introduced “Evolving our Group Strategy” and an evolved ambition “to be the most customer-centric company in Australia and New Zealand”, stating that it retained key elements of the previous strategy while elevating customer centricity, simplification and speed. | FY2024 transition statement; this language is not backdated into FY2021–FY2023. NAB described more than 10m customers at Group level, not an individual-account count. |
| 1 October 2023 / FY2024 | BNZ Markets Trading operations and enabling units moved into New Zealand Banking reporting from C&IB and Corporate Functions and Other; FY2023 comparatives were restated. | Segment-reclassification event. It changes the segment presentation basis and requires use of NAB's restated comparatives. |
| November 2024 / FY2025 | NAB evolved the Group strategy to the customer-centric ambition and named three priorities: growing business banking, driving deposit growth and strengthening proprietary home lending. It said the intended direction was more customer-centric, simpler and faster paced. | Dated strategy event, not an FY2024 operating result or a forecast. |
| FY2025 | NAB mapped the reported growth lanes to B&PB (clear market leader), C&IB (disciplined growth), PB (deepen customer relationships), BNZ (personal and SME) and ubank (customer acquisition). It introduced NAB Customer Voices; the report stated more than 180 teams used regular listen/learn/act practices, with more than 750 individual actions and more than 120 experience improvements in 2025. | NAB's mapping and programme activity. The described actions/improvements are not treated as independently measured customer-outcome evidence. |
| FY2025 | Reported strategy indicators included a 7.4% increase in customer deposits, proprietary-channel home-lending drawdowns at 41% of total drawdowns, basic cash EPS of 231.8 cents, cash ROE of 11.4%, and a 170-cents-per-share full-year dividend. NAB's economic-value table stated $658bn deposits managed for retail and business customers, $103bn new home lending and $128bn new business lending. | Indicators are reported outcomes, not a recommendation or target-price framework. “New business lending” is defined by NAB as new/increased limits for new and existing customers and includes gross value of transfers from existing customers into new products; it is not a closing-loan-balance measure. |
| October 2024 / FY2025 | NAB refreshed its Colleague Strategy to align with the customer-centric Group strategy. | Alignment action in the FY2025 report; no independent customer-outcome conclusion is drawn. |
Brand, entity and portfolio status register
| Item | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Treatment in this report |
|---|---|---|---|---|---|---|
| nab / NAB | Group and principal Australian brand/business framing. | Listed in the Group-brand presentation. | Group issuer and customer-facing architecture. | Group issuer/annual-report business framing. | Australian businesses B&PB, PB and C&IB disclosed under Group operating model. | Brand/franchise description is not a legal-entity register by itself. |
| BNZ / New Zealand Banking | Reportable segment; BNZ home-lending and SME market-share growth described. | Core business/brand presentation. | Reportable segment; National Australia Group (NZ) Limited and Bank of New Zealand recorded as 100%-owned controlled entities. | Reportable segment; Markets Trading/enabling units reclassified into it from 1 Oct 2023. | NZ banking business with personal, SME/business, agriculture and private banking; >1.4m customers reported. | Segment, controlled-entity and local-currency boundaries are distinct. No direct merging with Australian franchise totals. |
| UBank / ubank / 86 400 | UBank and acquired 86 400 in Corporate Functions and Other; 86 400 acquisition occurred in May 2021 and integration was ongoing. | 86 400 integration into ubank described as progressing. | Customer-facing unit under Chief Operating Office; not a reportable segment. | Named brand/business-glossary item, not a standalone Note 2 segment. | Digitally focused customer-facing unit under Group Chief Operating Office; >1.05m customers reported. | The annual reports do not support treating the brand as a separate five-year reportable segment. |
| Citigroup Australian consumer business | Proposed acquisition in August 2021, subject to approvals. | Acquisition completed. | Integration discussed in PB context; selected comparators exclude Citi consumer business. | No new FY2024 franchise event is asserted here. | No separate current-year segment is asserted here. | Completion is dated FY2022; no pre-completion organic-NAB history is implied. |
| LanternPay | Not separately disclosed in this business-map ledger. | Acquisition completed. | Not separately disclosed in this business-map ledger. | Not separately disclosed in this business-map ledger. | Not separately disclosed in this business-map ledger. | Acquisition completion is retained; no unsupported continuation is inferred. |
| JBWere | Not separately disclosed in FY2021 business-map ledger. | Listed in Group-brand presentation. | Not separately disclosed in business-map narrative. | Not separately disclosed in business-map narrative. | Not separately disclosed in business-map narrative. | Brand reference only; no separate segment or legal-control conclusion. |
| MLC Wealth / MLC Life | MLC Wealth sale to IOOF completed in May 2021; discontinued operation. | Not a continuing core business in FY2022 map. | MLC Life was an associate with 20% Group interest. | Legacy/run-off and transaction disclosures remain separate from continuing customer franchises. | Not separately disclosed in this business-map ledger. | Do not combine discontinued, associate and legacy-remediation lanes with continuing franchises. |
| Corporate Functions and Other | Segment included UBank, 86 400 and eliminations. | Corporate-function/support framing; no individual consumer franchise result forced. | Reportable aggregation/support/elimination lane. | Continued elimination/support lane; part of the pre-transfer BNZ Markets Trading presentation. | Enabling units are described separately from Australian customer-facing businesses. | Never presented as a customer franchise. |
Section sources
- NAB 2021 Annual Review, printed pp. 7–17; NAB 2021 Annual Financial Report, printed pp. 97–99, 168–169, 191.
- NAB 2022 Annual Report, printed pp. 12–15, 229–236.
- NAB 2023 Annual Report, printed pp. 12–19, 106–111, 169–175, 237–238.
- NAB 2024 Annual Report, printed pp. 12–16, 25–29, 111, 177–179, 262–263.
- NAB 2025 Annual Report, printed pp. 10–15, 25–29, 86–88, 155–157.
03
3. Group performance, earnings quality and shareholder distributions
Reading this section
All monetary amounts below are in Australian dollars. Unless marked otherwise, dollar amounts are $m, balance-sheet amounts are the closing consolidated Group balance at 30 September, and earnings measures cover the year ended that date. The record deliberately keeps four different measures apart:
- Statutory profit is the audited accounting result. “Attributable to owners” is the amount attributable to National Australia Bank Limited shareholders after non-controlling interests and after discontinued operations where shown.
- Statutory profit from continuing operations excludes the separately presented discontinued-operations result. It is not interchangeable with total statutory profit.
- Cash earnings is NAB’s non-IFRS management performance measure. NAB says it starts with statutory continuing-operations profit and adjusts specified non-cash earnings items. It is not a cash-flow, funding or liquidity measure.
- Net cash from operating activities is a cash-flow-statement measure. It is affected by balance-sheet and other cash-flow movements, and is not “cash earnings”.
The five annual reports are all for years ended 30 September. A value stated in a later report as a comparative is retained only with its stated presentation basis; this avoids silently replacing an original-year statutory amount with a differently presented later comparator.
Five-year statutory performance and reported cash-earnings record
| Measure | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Basis / comparability boundary |
|---|---|---|---|---|---|---|
| Net interest income ($m) | 13,793 | 14,840 | 16,807 | 16,757 | 17,403 | Statutory income-statement line. FY2025 presents FY2024 on the later-report presentation; no causal interpretation is added. |
| Other operating income ($m) | 2,936 | 3,730 | 3,841 | 3,875* | 3,469 | Statutory income statement. *FY2024 was reported as $3,496m on the FY2024 cash segment basis; FY2025’s five-year statutory table presents $3,875m after the FY2025 presentation change. These are not interchangeable. |
| Operating expenses ($m) | (7,863) | (8,702) | (9,382) | (10,012) | (10,348) | Statutory income-statement series as presented in FY2025. FY2025 says the FY2024 comparator was restated for revised presentation of directly attributable and incremental banking-service income expenses. |
| Credit-impairment charge / (write-back) ($m) | 202 | (124) | (816) | (741) | (833) | Statutory income-statement charge/(write-back), not the closing ECL provision. Parentheses indicate a charge; FY2021 is a $202m write-back. |
| Statutory NPAT from continuing operations ($m) | 6,471 | 7,060 | 7,470 | 7,081 | 6,827 | Consolidated statutory continuing-operations basis in the FY2025 comparative table. FY2024’s original Note 2 reported $7,063m on its then-current presentation. |
| Total statutory NPAT ($m) | 6,367 | 6,891 | 7,419 | 6,978 | 6,798 | Includes the discontinued-operations result shown separately by NAB. |
| Statutory NPAT attributable to owners ($m) | 6,364 | 6,891 | 7,414 | 6,960 | 6,759 | Consolidated statutory basis; this is the primary shareholder-attributable series. |
| Cash earnings ($m) | 6,558 | 7,104 | 7,731 | 7,102 | 7,091 | NAB non-IFRS measure, continuing operations unless stated otherwise; not operating cash flow. |
| Statutory ROE | 10.4% | 11.3% | 12.3% | 11.4% | 10.8% | NAB-reported statutory KPI. |
| Cash ROE | 10.7% | 11.7% | 12.9% | 11.6% | 11.4% | NAB-reported cash-earnings KPI; do not compare as if it used a different disclosed earnings basis. |
| Basic statutory EPS (cents) | 193.0 | 214.1 | 236.4 | 224.6 | 221.0 | FY2021–FY2024 ledger values are audited/annual KPI records; FY2025 five-year comparison retains the later report’s statutory presentation. |
| Net interest margin | 1.71% | 1.65% | 1.74% | 1.71% | 1.74% | NAB defines NIM on a cash-earnings NII / average interest-earning-assets basis. |
What the annual records say, year by year
- FY2021: Group statutory NPAT attributable to owners was $6,364m, including a $104m discontinued-operations loss. Continuing-operations NPAT was $6,471m. NAB reported cash earnings of $6,558m. The statutory income statement recorded $13,793m net interest income, $2,936m other income, $7,863m operating expenses and a $202m credit-impairment write-back. The $759m net operating cash inflow is a cash-flow-statement line, not a measure of cash earnings.
- FY2022: statutory attributable NPAT was $6,891m, while continuing-operations NPAT was $7,060m and the separately presented discontinued-operations result was a $169m post-tax loss. NAB reported $7.104bn cash earnings, 11.7% cash ROE and 211.7 cents diluted cash EPS. The statutory income statement recorded $14,840m net interest income, $3,730m other income, $8,702m operating expenses, a $124m credit-impairment charge and $2,684m income-tax expense. Net cash provided by operating activities was $28,221m; this remains a cash-flow basis distinct from both statutory profit and cash earnings.
- FY2023: statutory attributable NPAT was $7,414m and total statutory NPAT $7,419m; continuing-operations NPAT was $7,470m and discontinued operations recorded a $51m loss. Cash earnings were $7,731m. The report recorded $16,807m net interest income, $3,841m other income, $9,382m operating expenses and an $816m credit-impairment charge. NAB reported basic statutory EPS of 236.4 cents, cash ROE of 12.9% and statutory ROE of 12.3%.
- FY2024: statutory NPAT attributable to owners was $6,960m. The FY2024 report reported cash earnings of $7,102m and stated that it adjusts continuing-operations statutory profit for specified non-cash items; it expressly says the measure does not represent cash flows, funding or liquidity. The FY2024 Note 2 cash segment view recorded $16,754m NII, $3,496m other income, $9,427m operating expenses, a $728m cash credit-impairment charge and $2,975m income-tax expense. The statutory credit-impairment charge in Note 17 was $741m; it must not be relabelled as the cash measure.
- FY2025: statutory NPAT attributable to owners was $6,759m, continuing-operations statutory NPAT was $6,827m and total statutory NPAT was $6,798m. Cash earnings were $7,091m. The statutory income statement reported $17,403m NII, $3,469m other operating income, $10,348m operating expenses and an $833m credit-impairment charge. NAB identifies the FY2025 expense-presentation change and the restatement of the FY2024 comparative; this report therefore records the published basis rather than manufacturing a retrospective five-year adjustment.
Earnings-basis bridge: cash earnings versus audited statutory result
NAB’s definition is central to interpreting the series. It evaluates the businesses on cash earnings, defined as statutory NPAT from continuing operations adjusted for certain non-cash earnings items. The FY2025 report identifies hedging and fair-value volatility, amortisation of acquired intangible assets, and specified acquisition, integration, disposal or closure-related items as categories within that adjustment. It states that the cash-earnings basis was applied consistently with FY2024.
| Year | Cash earnings ($m) | Statutory NPAT attributable to owners ($m) | Difference ($m) | Reconciliation boundary |
|---|---|---|---|---|
| FY2021 | 6,558 | 6,364 | 194 | Cash earnings is based on continuing operations, whereas attributable NPAT includes the $104m discontinued-operations loss; the annual financial report directs readers to its segment/cash-earnings disclosures for the non-cash-item bridge. |
| FY2022 | 7,104 | 6,891 | 213 | Cash earnings is a continuing-operations non-IFRS measure; statutory attributable NPAT includes the $169m discontinued-operations loss and statutory adjustments. |
| FY2023 | 7,731 | 7,414 | 317 | Continuing-operations cash basis versus statutory attributable basis, which includes the $51m discontinued-operations loss and non-cash adjustments. |
| FY2024 | 7,102 | 6,960 | 142 | NAB’s Note 2 presents the detailed cash basis. The FY2024 cash credit-impairment charge ($728m) and statutory Note 17 charge ($741m) are separately disclosed and are not substituted. |
| FY2025 | 7,091 | 6,759 | 332 | The FY2025 Note 2 bridge shows $7,091m cash earnings; +$28m hedging/fair-value volatility and -$331m other non-cash earnings items result in $6,788m statutory continuing profit attributable to owners; the $29m discontinued-operations loss then gives $6,759m statutory NPAT attributable to owners. |
The “difference” column is an arithmetic comparison, not a claim that any one item causes the difference. FY2021–FY2024 full component bridges remain in each year’s segment-information note; the report uses the directly verified FY2025 bridge to demonstrate the reconciliation mechanics instead of reconstructing unverified component tables from mixed bases.
Balance-sheet and cash-flow record
| Closing / cash-flow measure | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Basis / note |
|---|---|---|---|---|---|---|
| Total assets ($m) | 925,968 | 1,055,126 | 1,059,083 | 1,080,248 | 1,109,062 | Consolidated closing balance. The FY2025 annual report also provides average total assets of $1,103.4bn, a daily statutory average that is not a closing-total-assets substitute. |
| Loans and advances ($m) | 621,156 | 680,434 | 702,702 | 732,692 | 776,126 | Consolidated carrying amount. FY2025 reports GLAs of $781.5bn, which includes loans/advances at fair value and is not interchangeable with this balance-sheet line. |
| Deposits and other borrowings ($m) | 605,043 | 683,526 | 682,120 | 712,566 | 736,159 | Consolidated balance-sheet liability category, not a retail-customer-deposit-only series. |
| Total equity / parent equity interest ($m) | 62,779 | 59,032 | 61,503 | 62,213 | 63,647 | Consolidated closing equity measure; FY2021 row is parent-equity interest. No capital-ratio substitution is made. FY2025 closing values are from the audited Group balance sheet. |
| Net cash from operating activities ($m) | 759 | 28,221 | not reproduced in this section | not reproduced in this section | not reproduced in this section | Audited cash-flow line. It is specifically not cash earnings. |
| Total customer deposits ($bn) | 500.3 | 566.7 | 587.4 | 612.8 | 658.4 | NAB KPI, distinct from “deposits and other borrowings”. |
| Gross loans and acceptances / GLAs ($bn) | 629.1 GLAs | 687.7 GLAs | 708.5 GLAs | 738.2 GLAs | 781.5 GLAs | FY2025 table calls the series GLAs and says it includes loans/advances at fair value; do not replace balance-sheet loans with it. |
Ordinary dividends and share buy-backs: dated record
| Financial year | Total ordinary dividend per share | Distribution / capital-action facts reported | Basis and boundary |
|---|---|---|---|
| FY2021 | 127 cents | FY20 final 30 cents and FY21 interim 60 cents were paid during FY21; Group dividends paid were $2,939m (or $2,943m before DRP treatment including NCI as described in the note). In July 2021 NAB announced an intention to buy back up to $2.5bn of ordinary shares; the Annual Review said approximately 20% was complete at year end. | Dividend payment and declared-per-share records are different presentation points. FY21 dividends were fully franked at 30%. |
| FY2022 | 151 cents | Final dividend: 78 cents, 100% franked, payable 14 December 2022. NAB completed the July 2021 $2.5bn on-market buy-back and started a further programme of up to $2.5bn. By 30 September 2022, $1.9bn / 65,404,623 shares had been acquired under the further programme; the annual report also records $3.9bn / 134,952,672 shares bought back and cancelled in FY2022. | The programme ceiling, date of completion and shares actually cancelled are retained as separate facts. |
| FY2023 | 167 cents | Final ordinary dividend: 84 cents. NAB reported a 67.7% cash-earnings payout ratio and separately stated a 70.6% statutory payout ratio. | The Board-guided 65%–75% cash-earnings range is not a forecast or commitment to a future dividend. |
| FY2024 | 169 cents | $2.1bn ordinary shares bought back and cancelled during FY2024, including $1.1bn in the September half. On 2 May 2024 NAB increased the on-market programme by $1.5bn to a combined maximum up to $3bn. | The annual report’s equity-note figure of $2,077m reflects accounting presentation/rounding and is not silently substituted for the rounded capital-management figure. |
| FY2025 | 170 cents | Final dividend: 85 cents, 100% franked, payable 12 December 2025. NAB completed the announced $3.0bn on-market ordinary-share buy-back on 12 March 2025: 87,824,707 shares in total, of which $0.6bn / 16,572,039 shares were acquired in FY2025. | NAB stated no DRP discount and expected the DRP to be met fully by on-market ordinary-share purchases. A final dividend payable after balance date and FY25’s total annual dividend are identified separately. |
These are historical issuer disclosures. This section makes no estimate of future earnings, dividends, value, target price, return or investor action.
Comparability and presentation register
1. FY2021 reporting split: FY2021’s Annual Financial Report contains the audited statements, while the Annual Review presents at-a-glance performance. Both are official NAB documents; each cited claim identifies its document and page. 2. Continuing versus discontinued operations: FY2021–FY2025 show a separately reported discontinued-operations result. Cash earnings is a continuing-operations performance measure unless stated, while statutory attributable NPAT is the audited shareholder-attributable total. The report therefore preserves both. 3. Cash versus statutory credit impairment: The FY2024 cash-segment credit-impairment charge was $728m, while the statutory charge in Note 17 was $741m. They are not corrected into a single invented number. 4. FY2025 expense presentation: NAB revised presentation of expenses directly attributable and incremental to earning income from banking services and restated FY2024 comparative information. The FY2025 table uses that reported restated comparator, while the FY2024 annual-report cash segment amounts are labelled as FY2024’s original cash basis. 5. Closing balances, KPI balances and averages: balance-sheet loans, GLAs, total customer deposits, deposits and other borrowings, closing assets and average assets have different definitions and timing. They remain separately named throughout.
Section 3 sources — official NAB documents
- National Australia Bank 2021 Annual Financial Report, printed pp. 85–90 (income statement, balance sheet and cash flow), pp. 97–99 (cash earnings/segment evidence), p. 107 (EPS), pp. 165–166 (dividends), p. 186 (cash-flow reconciliation).
- National Australia Bank 2021 Annual Review, printed pp. 5 and 7 (at-a-glance cash earnings, dividend and buy-back intention/progress).
- National Australia Bank 2022 Annual Report, printed p. 5 (KPIs), pp. 103–105 (performance, dividend and capital actions), pp. 148–153 (primary statements), p. 157 (cash-earnings reconciliation/segment information), pp. 219–220 (dividend/equity notes).
- National Australia Bank 2023 Annual Report, printed pp. 106–112 (five-year KPI and performance review), pp. 160–164 (primary statements), pp. 169–175 (cash/statutory reconciliation and segment information), pp. 231–233 (equity and distributions).
- National Australia Bank 2024 Annual Report, printed p. 5 (KPIs), pp. 110–114 (performance and capital management), p. 178 (cash segment information), Note 17 p. 199 (statutory credit impairment), Notes 27 and 30 pp. 236–240 (ordinary shares and dividend).
- National Australia Bank 2025 Annual Report, printed pp. 87–95 (definitions, five-year performance, capital management and dividend), pp. 89–90 (FY2025 audited Group closing balance-sheet values), pp. 145–150 (primary statements), pp. 154–157 (Note 2: cash/statutory reconciliation and segment information), and p. 152 (Note 1: FY2024 comparative presentation restatement).
04
4. Customer franchises, lending, deposits and product/exposure mix
Scope and reading basis
This section records NAB's customer-franchise, lending, deposit and disclosed credit-exposure information for the five financial years ended 30 September 2021–2025. It preserves the measures used by NAB rather than forcing them into one artificial series.
- Loans and advances on the balance sheet are accounting carrying amounts.
- Gross loans and advances in credit-risk tables are gross credit-risk amounts and can differ from the balance-sheet line.
- Gross loans and acceptances / GLAs are headline Group KPI measures. NAB's FY2025 KPI uses the label *gross loans and acceptances* and includes loans and advances at fair value.
- Total customer deposits is NAB's customer-deposit KPI. It is not the same as the audited balance-sheet category *deposits and other borrowings*, which can include commercial paper and repurchase agreements.
- Maximum credit exposure includes on- and off-balance-sheet exposures before collateral or other credit enhancement. It is not a funded-loan balance or an expected-loss measure.
All dollar amounts below are Australian dollars unless the source expressly uses a different basis. New Zealand Banking/BNZ is a separate NAB reportable segment. Segment information is presented on NAB's reported basis and is not a substitute for a BNZ standalone NZD balance sheet.
Five-year Group lending and deposit record
| Financial year ended 30 September | Loans / lending measure as reported | Deposits measure as reported | Basis and comparability note |
|---|---|---|---|
| 2021 | Loans and advances $621.156bn | Deposits and other borrowings $605.043bn | Both are Group balance-sheet carrying categories. FY21 annual reports did not provide a like-for-like Group *total customer deposits* KPI in this evidence lane. |
| 2022 | Loans and advances $680.434bn; gross loans and advances $685.839bn | Deposits and other borrowings $683.526bn | The gross credit-risk amount is not interchangeable with the carrying amount. Customer Funding Index was 81%, versus 79% at September 2021, under NAB's definition of customer deposits as a share of core assets. |
| 2023 | Gross loans and acceptances $708.5bn; gross loans and advances $707.228bn | Total customer deposits $587.4bn; deposits and other borrowings $682.120bn | The annual report explicitly treats the KPI and financial-risk presentations as different classifications. |
| 2024 | Loans and advances $732.692bn; Group housing loans $416.758bn | Deposits and other borrowings $712.566bn | NAB reports the loans-and-advances increase of $29.990bn as relating to housing and non-housing lending growth. The housing figure is a Group Note 12 value, not NAB Company-only housing loans. |
| 2025 | Gross loans and acceptances / GLAs $781.5bn; gross loans and advances at amortised cost $781.095bn | Total customer deposits $658.4bn | The related creating-value disclosure calls out $658bn deposits managed for retail and business customers; it should not be treated as a separate additive balance. |
The table is a record of NAB's disclosed measures, not a reconstructed product-by-product portfolio. In particular, the FY2023–FY2025 customer-deposit KPI cannot be backfilled from FY2021–FY2022 deposits-and-other-borrowings accounting values without changing the measure.
Customer-franchise map and five-year record
Business and Private Banking / Business & Private
FY2021. Business and Private Banking was a reportable segment and the Annual Review described it as NAB's largest business-bank franchise. NAB reported a 22% overall business-bank market share, business-lending growth, approximately 550 additional customer-facing roles, and specialist strengths in agribusiness, professional services and health. The FY2021 segment note reported cash earnings of $2.480bn and segment assets of $208.189bn. Those segment assets include the segment-accounting basis and are not a business-loan balance.
FY2022. NAB continued to identify Business & Private as one of its core businesses. Its strategy disclosure described a named-banker model for small businesses with more complex needs and an evolving high-net-worth “Team of four” offering. The report's aggregate lending record does not provide a common standalone B&PB loan and deposit series for every year. NAB's FY2022 operating review instead reported strong home and business lending and deposit growth at Group/franchise narrative level.
FY2023. Business and Private Banking was reported as B&PB in the segment note. The report separately presents segment performance, but the evidence reviewed for this section does not support replacing the Group credit-risk and balance-sheet series with an unqualified B&PB portfolio total.
FY2024. B&PB remained a reportable segment. Segment assets were $262.096bn at 30 September 2024. This is segment-accounting information and includes intercompany balances that are eliminated in Corporate Functions and Other; it is not a B&PB gross-lending total.
FY2025. NAB described B&PB as its Australian relationship-led business and owner/private-wealth franchise, serving start-ups through medium and large businesses. It reported that it served one in four businesses in the SME market and one in three businesses in the agribusiness market under its stated market measures. On NAB's reported franchise metrics, B&PB business-lending balances increased 7.3%, deposits 6.6%, and new business-transaction-account openings 12% from FY2024. These are franchise metrics, not a common audited segment-loan table. The report also records $128bn of new business lending, defined as new or increased limits for new and existing customers and including gross value of transfers by existing customers into new products; it is a flow/limit measure, not a closing balance.
Personal Banking
FY2021. Personal Banking was a reportable segment with FY2021 cash earnings of $1.650bn and segment assets of $222.510bn. NAB described its scope as home lending and everyday-banking products, together with continued digital use, branch-network transformation and an Australia Post partnership. It identified the no-interest StraightUp card. These product and service references do not provide a complete card or unsecured-personal-loan balance series.
FY2022. NAB reported Australian home-lending growth of 7%, explicitly excluding the Citi consumer-business impact. On 1 June 2022 it completed the acquisition of Citi's Australian consumer business. The acquired perimeter included home lending, unsecured lending (personal loans and credit cards), retail deposits and private wealth management. That acquisition perimeter is not evidence that each component was disclosed as a standalone NAB segment balance in FY2022.
FY2023. Personal Banking continued as a reportable segment. The report discusses Citi consumer-business integration in the consumer-franchise context; selected comparators use an “excluding Citi consumer business” basis. The acquired business should therefore not be represented as an organic NAB portfolio that existed throughout the earlier five-year period.
FY2024. Personal Banking segment assets were $260.056bn. NAB reported Group housing loans of $416.758bn (FY2023: $406.298bn) in Note 12. The latter is a Group housing-loans figure, not a Personal Banking-only figure; the NAB Company equivalent of $361.195bn is likewise not a Group total.
FY2025. NAB stated that Personal Banking included home loans, deposits, debit and credit cards, personal loans, and physical, digital and assisted channels. It reported home-lending balances up 4.0% and retail deposits up 9.2% on its stated franchise measures. Approximately 270 proprietary home-lending bankers were added, offset by productivity such that net FTE increased by 120; it also reported branch refresh or extended Saturday trading at 32 locations. Proprietary-channel home-lending drawdowns were 41% of total drawdowns. NAB's economic-value table reported $103bn of new home lending, a new-lending flow and not a closing portfolio balance.
Corporate and Institutional Banking
FY2021. Corporate & Institutional Banking (C&I) was a reportable segment. NAB described financing, transaction banking, traded markets and asset servicing for key clients. FY2021 cash earnings were $1.207bn and segment assets $276.448bn. The segment-asset figure is not a pure customer-lending measure.
FY2022. NAB reported that C&I Banking pursued disciplined growth and transaction banking. The evidence supports the stated scope and activity, but does not support a separate common C&I deposit, product or exposure series across every annual report.
FY2023. Corporate and Institutional Banking (C&IB) remained a reportable segment with corporate/institutional client activities described by NAB. It must remain separate from both B&PB and BNZ; corporate transaction-banking and markets descriptions are not equivalent to a gross-loan portfolio allocation.
FY2024. C&IB segment assets were $278.047bn. Effective 1 October 2023, BNZ Markets Trading operations and enabling units were reported in New Zealand Banking rather than C&IB and Corporate Functions and Other; FY2023 comparatives were restated. This is a reporting-boundary change, so unadjusted earlier C&IB/NZ segment comparisons should not be made.
FY2025. NAB described C&IB as providing corporate finance, markets, transaction banking, enterprise payments and client coverage, with offices in Australia, the United States, Europe and Asia. It reported C&IB deposits up 10.5% and lending up 11.8%, alongside new transaction-banking mandates. These are reported franchise growth measures; they should not be merged with Group industry concentration values or used as a segment balance-sheet reconciliation.
New Zealand Banking / BNZ
FY2021. New Zealand Banking / BNZ was a reportable segment. NAB said BNZ grew market share in home lending and small/medium business in FY2021. Segment reporting was presented in AUD: cash earnings were $1.154bn and segment assets $96.734bn. Those AUD segment values are not the same as BNZ standalone NZD disclosure.
FY2022. NAB described NZ Banking as reporting SME business-lending growth and disciplined home-lending growth. BNZ is stated to be NAB's significant subsidiary, but this section keeps legal-entity ownership and statutory control detail separate from franchise performance.
FY2023. New Zealand Banking remained a reportable segment. The annual report's controlled-entity information names National Australia Group (NZ) Limited and Bank of New Zealand as 100%-owned entities. This supports a control boundary, not conversion of all NAB Group measures into BNZ results.
FY2024. New Zealand Banking segment assets were $120.389bn. The 1 October 2023 move of BNZ Markets Trading operations and enabling units into the NZ segment, with FY2023 comparative restatement, is material when reading its segment series.
FY2025. NAB described BNZ as serving personal, business, agriculture and private-banking customers. It reported more than 1.4 million customers and stated that BNZ increased market share in household deposits and key lending segments using RBNZ-sourced measures. NAB also stated that all BNZ branches had been open at least five days a week since April 2025. These are BNZ-specific disclosures; no Australian-franchise totals are folded into them.
ubank / 86 400
FY2021. 86 400 was acquired in May 2021 and was included in Corporate Functions and Other, with that lane also carrying UBank and eliminations. NAB described the 86 400 platform as part of accelerating UBank as a digital-attacker brand. The FY2021 report did not establish that all integration outcomes were complete.
FY2022. 86 400 integration and customer migration into ubank were progressing. NAB reported refreshed branding, digital features and accelerating new-customer acquisition growth in its target under-35 segment, without a validated comparable standalone customer count in this evidence record.
FY2023–FY2024. ubank was described as a customer-facing unit under the Chief Operating Office, not a separate reportable segment in Note 2. This is an important presentation boundary: a brand or operating unit should not be treated as a separately reported segment result.
FY2025. NAB described ubank as a digitally focused customer-facing unit under the Group Chief Operating Office. It reported a customer base exceeding 1.05 million, more than 200,000 customers added during the 12 months, and 24% year-on-year growth. The 2021 acquisition remains historical context rather than a FY2025 transaction.
Group credit exposure, commitments and concentration record
Gross loans, commitments and maximum exposure
| Year | Gross loans / gross loans-and-advances measure | Commitments / guarantees | Maximum-credit-exposure note |
|---|---|---|---|
| FY2021 | Stage 1 $434.487bn; Stage 2 $184.522bn; Stage 3 $7.491bn; total $626.500bn | Off-balance-sheet commitments $206.778bn: Stage 1 $141.997bn, Stage 2 $64.364bn, Stage 3 $0.417bn | Stage categorisation is a gross credit-risk disclosure and differs from the $621.156bn carrying amount. |
| FY2022 | Stage 1 $498.443bn; Stage 2 $181.281bn; Stage 3 $6.115bn; total $685.839bn | Credit commitments $204.785bn; bank guarantees/letters of credit $22.045bn | Total maximum credit-risk exposure was $1.273540tn before collateral/credit enhancement. Off-balance-sheet exposure total was $226.830bn. |
| FY2023 | Gross loans and advances $707.228bn | Maximum Group credit-risk exposure includes other on-/off-balance-sheet financial assets and commitments | Total maximum credit-risk exposure was $1.284756tn before collateral/other credit enhancement. |
| FY2024 | Not reproduced here as a standalone common stage table | Not reproduced here as a standalone common commitments table | FY2025 comparatives state gross loans/advances at amortised cost of $737.630bn and loans plus guarantees/commitments of $974.351bn; retain FY25 table basis if using them. |
| FY2025 | Gross loans and advances at amortised cost $781.095bn | Total loans/advances at amortised cost plus guarantees/credit-related commitments $1.027287tn | The larger total includes guarantees and credit-related commitments and is not comparable to GLAs without a basis note. |
FY2025 industry and geographic disclosure
NAB's FY2025 financial-risk table reports the following net loans and advances by industry. The table reports contingent liabilities/credit commitments and other financial assets separately; they are not added to the loan values below.
| Industry | Net loans and advances at 30 September 2025 ($m) |
|---|---|
| Residential mortgages | 435,350 |
| Commercial property | 79,775 |
| Agriculture, forestry, fishing and mining | 60,001 |
| Financial and insurance | 49,927 |
| Other | 27,626 |
| Retail and wholesale trade | 24,643 |
| Business and property services | 19,502 |
| Utilities | 14,822 |
| Manufacturing | 14,470 |
| Transport and storage | 14,423 |
| Accommodation and hospitality | 12,302 |
| Personal | 11,582 |
| Construction | 9,966 |
| Government and public authorities | 976 |
The same financial-risk disclosure records geographic loans and advances of $652.748bn for Australia, $97.556bn for New Zealand and $25.822bn for Other International. This is a financial-asset geographic classification, not a customer count, a branch footprint, or a reportable-franchise revenue allocation.
Customer support, specialised lending and product-programme facts
- In FY2021 NAB reported 31,047 unique primary Australian customers approved for hardship assistance for home loans, credit cards and personal loans. The Annual Review excludes customers with active deferrals at 30 September 2021 from that stated count; the measure is therefore not a Group loan-performance or ECL total.
- FY2023 reported $2.2bn of affordable and specialist housing lending, compared with $1.8bn in FY2022, in NAB's sustainability scorecard. It is a named social-finance measure, not Group-wide housing lending.
- FY2023 reported 15,354 NAB Assist customer accounts in financial hardship, compared with 15,654 in FY2022. It is an account-count metric rather than an ECL or impaired-asset balance.
- FY2024 reported a $463.8m spot balance for First Nations business/community lending and $4.4bn cumulative affordable and specialist housing lending. NAB labels these as progress toward stated targets; targets and reported lending are not interchangeable.
- FY2025 introduced
NAB Customer Voices. NAB reported more than 180 teams using listen/learn/act practices, more than 750 individual actions and more than 120 experience improvements during 2025. These are programme activity counts, not universal customer-satisfaction or portfolio-performance measures.
Comparability boundaries and items not separately disclosed
1. The annual reports do not give a fully like-for-like five-year franchise-by-franchise deposit total. The report uses a mix of Group accounting balances, customer-deposit KPIs, growth percentages and segment assets. 2. Product-level balances for cards, unsecured personal lending, agribusiness and private wealth are not disclosed as one complete, common five-franchise series in the FY2025 annual report. NAB provides selected franchise descriptions, acquisition perimeter and industry/credit-risk tables instead. 3. Segment assets are not lending-only balances and include intercompany balances eliminated in Corporate Functions and Other. Corporate Functions and Other is a reconciliation/support lane rather than a customer franchise. 4. BNZ figures must retain their reportable-segment, local-entity and currency boundary. The FY2024 reassignment of BNZ Markets Trading operations and enabling units, with restated comparatives, is a specific break in segment comparability. 5. Credit-risk stages, risk grades, impairment/ECL, commitments and maximum exposure each answer different questions. They are not added together or substituted for loan carrying amounts.
Section sources
The report uses NAB-hosted issuer documents. Printed page references below are the pages in the PDF, rather than internal extraction identifiers.
- NAB 2021 Annual Financial Report: pp. 87–88 (Group balance sheet and segment context), 97–99 (segments), 115–117 (deposit/borrowing classification), 140–142 (credit stages and commitments).
- NAB 2021 Annual Review: pp. 5, 7, 9–10 (franchises, hardship, BNZ, business and personal-banking facts).
- NAB 2022 Annual Report: pp. 12–15 and 103 (franchise and growth facts), 150 (Group balance sheet), 192 and 196 (maximum exposure and gross-loan stages), 243–245 (Citi acquisition perimeter).
- NAB 2023 Annual Report: pp. 12–19 and 26–29 (business/customer framing), 106–113 (Group KPI and balance-sheet review), 169–175 (segment information), 203–218 (credit risk, maximum exposure, risk grades and geographic concentration), 29–42 (social-finance and customer measures).
- NAB 2024 Annual Report: p. 5 (reported customer/social-finance measures), pp. 25–29 (customer disclosures), pp. 111–112 (segment-reclassification and Group balance-sheet review), pp. 177–179 (segments), p. 192 (Group housing loans), p. 222 (deposit/funding description).
- NAB 2025 Annual Report: pp. 10–15 (franchise scope, growth metrics, product/distribution facts), pp. 13–14 (new lending/deposit definitions and customer-advocacy programme), p. 88 (five-year GLAs and customer-deposit KPIs), pp. 195–198 (credit grades, industry and geographic concentration).
- NAB annual reporting suite: issuer landing page for the five annual-report families and identified companion materials. No unpaged numeric claim in this section is drawn from the landing page.
05
5. Deposits, wholesale funding, liquidity and interest-rate management
Scope and comparability
This section records National Australia Bank Limited (NAB) Group disclosures for years ended 30 September 2021–2025. It separates four measures that can otherwise be confused:
1. Total customer deposits are a five-year KPI series, not total funding. 2. Deposits and other borrowings are a consolidated balance-sheet liability category. It includes more than customer deposits in the relevant accounting note. 3. Term wholesale funding raised is an annual issuance flow, not the closing outstanding debt balance. 4. LCR, NSFR, HQLA and contingent liquidity are prudential/liquidity-risk measures with distinct time bases and definitions.
NAB describes its funding mix as customer deposits, term wholesale funding, short-term wholesale funding and equity. The Group's framework allocates management to Group Treasury, independent review/challenge to Group Balance Sheet & Liquidity Risk Management, oversight to the Asset and Liability Committee, and ultimate responsibility to the Board. The annual reports describe daily monitoring, contractual and behavioural cash-flow modelling, a high-quality liquid-assets portfolio, diversification and maturity-concentration limits, a contingent funding plan and survival-horizon scenarios. These are disclosed framework features rather than reported stress-test outcomes.
Five-year deposits and funding record
| Measure | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Basis and comparability note |
|---|---|---|---|---|---|---|
| Total customer deposits ($bn) | 500.3 | 566.7 | 587.4 | 612.8 | 658.4 | Group KPI series reported in FY2025; customer deposits, not total funding. |
| Deposits and other borrowings ($m) | 605,043 | 683,526 | 682,120 | 712,566 | 736,159 | Consolidated balance-sheet liability category; not interchangeable with customer deposits. |
| Customer Funding Index | 101% SFI reported; CFI not used | 81% | not separately recovered | not separately recovered | not separately recovered | FY21 SFI is not an LCR/NSFR substitute. FY22 CFI is the reported share of core assets funded by customer deposits. |
| Term wholesale funding raised ($bn) | 12.5 | 39.0 | 40.254 | 37.493 | 36.258 | Annual issuance flow; FY25 excludes AT1, RMBS and FLP. FY21 includes $9.7bn NAB and $2.8bn BNZ issuance. |
| Weighted-average maturity of annual term issuance | not separately recovered | 5.0 years | 4.3 years | 5.0 years to first call | 5.0 years to first call | NAB's stated term/maturity conventions apply; FY22 also disclosed 3.7 years remaining maturity for the portfolio under its exclusions. |
The FY2021 annual financial report recorded $605.043bn in deposits and other borrowings at 30 September, compared with $546.176bn one year earlier. It also reported $12.5bn of term wholesale funding raised during the year: $9.7bn by NAB, including $5.6bn of Tier 2, and $2.8bn of BNZ senior unsecured debt. The FY2021 balance-sheet debt-instruments line was $41.878bn and other debt issues were $6.831bn. Neither closing liability line is a complete measure of wholesale funding raised or of total funding.
For FY2022, the accounting-note categories within $683.526bn of deposits and other borrowings included $310.347bn on-demand/short-term deposits, $48.555bn certificates of deposit, $100.289bn non-interest-bearing deposits, $44.346bn commercial paper and other borrowings, and $23.940bn repurchase agreements. These are accounting instrument categories and should not be summed with the headline total. NAB reported $39bn of term wholesale funding issuance across products, currencies and tenors, including the RBNZ Funding for Lending Programme. Group bonds, notes and subordinated debt were $119.283bn and other debt issues $7.318bn at year end; those are balance-sheet classes, not a total annual funding-flow measure.
In FY2023, NAB reported $587.4bn total customer deposits and $682.120bn deposits and other borrowings, explicitly different measures. It raised $40.254bn of term wholesale funding, versus $38.676bn in the FY2022 comparative disclosed in the FY2023 report, with a 4.3-year weighted-average maturity. The report separately identifies $31.866bn of Term Funding Facility allocation drawn, excluding the Citi Australian consumer-business acquisition; this historic facility allocation is not FY2023 term issuance.
For FY2024, the balance-sheet category deposits and other borrowings rose to $712.566bn, $30.446bn above FY2023. NAB reported $37.493bn term wholesale funding raised, with a five-year weighted-average maturity to first call. It also reported that the RBA Term Funding Facility allocation had been fully repaid by 30 September 2024; the facility's March 2020 establishment and three-year secured-funding purpose are historical context, not a FY2024 funding balance.
In FY2025, customer deposits were $658.4bn, up from $612.8bn in the FY2024 KPI comparator. The separate closing consolidated balance-sheet category deposits and other borrowings was $736.159bn at 30 September 2025. NAB reported $36.258bn term wholesale funding raised excluding AT1, RMBS and FLP, with a five-year weighted-average maturity to first call. Its operating review rounded this to $36.3bn across products and currencies: $33.3bn by NAB and $3.0bn by BNZ; the disclosed Tier 2 portions were $4.0bn and $0.8bn respectively. The rounded and detailed figures describe the same annual activity and are not additive.
Liquidity record and prudential boundary
| Measure | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Definition / reported basis |
|---|---|---|---|---|---|---|
| NSFR | 123% | not separately recovered in annual ledger | 116% | 117% | 116% | Reported prudential stable-funding ratio at year end where shown; not a liquidity-coverage ratio. |
| LCR | not separately recovered in annual ledger | minimum regulatory requirement discussed; no NAB average imported | 140% | 137% | 135% | FY23–FY25 September-quarter average; LCR assesses HQLA against stressed 30-day net cash outflows. |
| On-balance-sheet liquid assets ($m) | not separately recovered | not separately recovered | 222,463 | 224,612 | 220,042 | Market value at 30 September, distinct from quarterly-average regulatory liquid assets. |
| Unencumbered internal RMBS contingent liquidity ($m) | not separately recovered | not separately recovered | 80,089 | 99,404 | 83,953 | Repo-eligible collateral potentially available for RBA exceptional liquidity assistance; not cash. |
FY2021 NSFR was 123%, compared with 127% in FY2020. NAB attributed the reduction largely to the Committed Liquidity Facility (CLF) declining from $55.1bn to $31.0bn. It reported September-quarter average regulatory liquid assets of $191bn, including $163bn of HQLA. The report also gave a 101% Stable Funding Index and said deposit inflows had outpaced lending growth; this is an issuer-defined indicator and is not substituted for LCR or NSFR.
FY2022 describes APRA's announced reduction of the CLF to zero by the end of calendar 2022, subject to market conditions, and says APRA specified that ADIs should not rely on CLF to meet the minimum 100% LCR requirement from the start of 2022. The FY2022 annual-ledger evidence does not contain a page-verified NAB LCR or NSFR percentage; it is recorded as not separately recovered rather than inferred.
The CLF was fully phased out to zero on 1 January 2023. At 30 September 2023 NAB reported NSFR of 116%, three percentage points below FY2022 under the FY2023 report's comparator, and a September-quarter average LCR of 140%. Market value of on-balance-sheet liquid assets was $222.463bn and unencumbered internal RMBS available as contingent liquidity was $80.089bn.
FY2024 LCR averaged 137% during the September quarter, three percentage points below the FY2023 result. NAB reported quarterly-average regulatory liquid assets of $215bn: $212bn HQLA and $3bn RBNZ repo-eligible securities. That quarterly-average regulatory measure is distinct from the $224.612bn market value of on-balance-sheet liquid assets at 30 September and the $99.404bn of unencumbered internal RMBS contingent liquidity.
At 30 September 2025 NSFR was 116%, one percentage point below FY2024. NAB says higher required stable funding from lending-volume growth and changes in regulatory-liquid-asset mix were partly offset by deposits and wholesale funding. FY2025 average LCR was 135%, with average HQLA of $208bn and average net cash outflows of $153bn. The Group's $220.042bn closing on-balance-sheet liquid assets and $83.953bn unencumbered internal RMBS remain separate measures from those average LCR inputs.
Covered bonds, securitisation, debt instruments and maturities
NAB's annual reports distinguish funding instruments from capital instruments and from securitisation vehicles. The FY2025 statutory controlled-entity disclosure names NAB Covered Bond Trust, BNZ Covered Bond Trust and a series of National RMBS trusts, including 2012-1, 2015-2, 2016-1, 2018-1, 2018-2, 2022-1, 2023-1, 2024-1 and Sasquatch Trust 2025-1. Those trusts are part of the Group's disclosed legal/entity and funding structures; their presence does not by itself establish an ordinary-share ownership percentage or convert every trust balance into customer deposits.
FY2021's funding/capital instrument register included NAB Capital Notes 2 ($1.50bn issued), NAB Capital Notes 3 ($1.87bn), NAB Capital Notes 5 ($2.39bn), Wholesale Capital Notes ($500m) and Wholesale Capital Notes 2 ($600m), together with stated issue/conversion dates and BBSW margins in the note. The register should not be recast as a single maturity ladder without retaining its instrument terms and capital classification.
In FY2023, the report records a $1.25bn subordinated-notes issue on 9 March and a $943.2101m capital-instrument redemption on 20 September. FY2025 then records the following dated actions, each with its stated currency and regulatory boundary:
| Date | Reported action | Basis / boundary |
|---|---|---|
| 14 Jan 2025 | US$1.25bn subordinated-notes issue | NAB funding/capital-instrument action. |
| 28 Jan 2025 | BNZ US$500m Tier 2 subordinated-notes issue | Qualifies under RBNZ rules; not Group total capital under APRA rules. |
| 12 Jun 2025 | CAD1.0bn subordinated-notes redemption | Instrument action; not an annual issuance figure. |
| 17 Jul 2025 | $600m NAB Wholesale Capital Notes 2 redemption | Capital-instrument redemption. |
| 24 Jul 2025 | HKD400m subordinated-notes issue | Instrument action. |
| 30 Jul 2025 | $1.5bn domestic subordinated-notes issue | Instrument action. |
| 3 Sep 2025 | CHF225m subordinated-notes issue | Instrument action. |
The list shows reported issue and redemption events, not a net funding calculation. Term wholesale funding raised, closing debt balances, capital ratios and BNZ's RBNZ capital treatment remain distinct measures.
Interest-rate risk, derivatives, hedging and benchmark-transition record
NAB defines non-traded market risk principally as interest-rate risk in the banking book (IRRBB). Its financial-risk disclosures identify repricing, yield-curve, basis and optionality risk in the related regulatory-capital calculation. The Group reports using Value at Risk, Earnings at Risk, stress testing, repricing and cash-flow analysis, and scenario analysis. These are risk-management methods, not an earnings forecast or a statement that a stress event occurred.
In FY2021 NAB reported early adoption of AASB 2020-8 Phase 2 in connection with IBOR reform and stated that no assets or liabilities were restated as a result of the transition. The report directs readers to the relevant financial-instrument/derivative disclosure for exposure detail. In FY2022, the cash-flow hedge reserve was $(1.667)bn at 30 September 2022, compared with $86m at 30 September 2021. That reserve is an accounting-reserve measure, not a realised funding cost or a standalone IRRBB measure.
FY2023's financial-risk disclosure continues to describe IRRBB and the measurement framework. FY2024 states that differences in lending and deposit/funding maturity and repricing profiles can affect net interest margin; this is a risk disclosure rather than a forecast. FY2025 continues to describe an APRA-accredited internal model with the stated IRRBB design features. APRA's APS 117 IRRBB revisions came into effect on 1 October 2025, after the FY2025 balance date, and are therefore a dated regulatory change rather than FY2025 operating performance.
Section sources
- National Australia Bank 2021 Annual Financial Report — official issuer PDF, printed pp. 16–18 (liquidity, stable funding and term issuance), 87, 93–94 (IBOR transition), 111 and 115–117 (debt and instrument register), 125–149 (financial-risk/funding disclosure).
- National Australia Bank 2022 Annual Report — official issuer PDF, printed pp. 91–92 and 103–105 (funding, CLF and term issuance), 150 (balance-sheet debt classes), 172 (deposits/other-borrowings categories), 199–205 and 219 (derivatives, hedge accounting and reserve), 265–266 (defined liquidity measures).
- National Australia Bank 2023 Annual Report — official issuer PDF, printed pp. 106–115 (funding review, CLF and instrument events), 185–190 (bonds, notes and subordinated debt), 203–218 (funding/liquidity and non-traded market risk), 254–255 (capital-adequacy boundary), 272–273 (definitions).
- National Australia Bank 2024 Annual Report — official issuer PDF, printed pp. 112 (closing balance-sheet category) and 221–224 (liquidity-risk framework, funding mix, liquid assets, RMBS and LCR).
- National Australia Bank 2025 Annual Report — official issuer PDF, printed p. 88 (five-year customer-deposit KPI), pp. 89–90 (closing deposits-and-other-borrowings balance-sheet category), pp. 92–95 (funding, LCR, NSFR and dated instrument actions), pp. 182–207 (derivatives, hedging, funding/liquidity and IRRBB), pp. 237–238 (covered-bond/RMBS trust register).
The issuer's annual reporting-suite archive is included for report access. The section uses the five issuer-hosted annual-report PDFs and printed-page references above; it does not use internal extraction identifiers, ASX-hosted substitutes or a valuation/recommendation framework.
06
6. Credit quality, expected credit loss (ECL) and impairment record
Scope and measurement boundary
This section records the Group disclosures that NAB places in its provision-for-credit-impairment and financial-risk notes. It deliberately keeps four different measures separate:
1. Credit impairment charge or write-back is the annual income-statement flow. 2. Provision / ECL is the closing expected-loss allowance, which can include loans and advances as well as guarantees and credit-related commitments depending on the year and table. 3. Gross impaired assets, defaults and risk grades are credit-quality or exposure measures, not the ECL balance. 4. Scenario outputs, stage-transfer sensitivities and forward-looking adjustments (FLAs) are model inputs or sensitivities, not realised losses or macroeconomic forecasts.
NAB describes a three-stage AASB 9 ECL model throughout the later reports. Stage 1 uses 12-month ECL; Stage 2 uses lifetime ECL when there has been a significant increase in credit risk (SICR); and Stage 3 uses lifetime ECL for non-performing exposure. In the FY2024–FY2025 disclosure, a facility more than 30 days past due is a SICR indicator; default is defined as 90 or more days past due or an assessment that full repayment is unlikely without remedial action. These are reporting definitions, not counts of defaults. The FY2021 report also describes Stage 1 as no significant increase in default risk, Stage 2 as a significant increase, and Stage 3 as credit impaired. [FY2021: Annual Financial Report (AFR) pp. 118–120; FY2024: Annual Report pp. 197–200; FY2025: Annual Report pp. 175–181.]
Five-year annual impairment flow
| Financial year ended 30 September | Group credit impairment charge / (write-back), $m | Measurement boundary |
|---|---|---|
| FY2021 | 202 write-back | Statutory income-statement flow; FY2020 comparative was a $2,752m charge. |
| FY2022 | 124 charge | Statutory Group income-statement flow. |
| FY2023 | 816 charge | Five-year performance-summary / Group charge basis. |
| FY2024 | 741 charge | Statutory charge on loans and advances at amortised cost; it is not the $728m cash segment credit-impairment figure. |
| FY2025 | 833 charge | Income-statement charge. |
The table is an annual P&L record, not a provision series. In FY2024, NAB reconciled the $741m statutory charge to $968m of new and increased provisions, net of collective-provision releases, less $132m of individually assessed provision (IAP) write-backs and $95m of recoveries. In FY2025, NAB reconciled its $833m charge to $1,061m of new and increased provisions net of collective releases, less $178m of IAP write-backs and $50m of recoveries of amounts previously written off. [FY2021: AFR p. 85; FY2022: Annual Report p. 148; FY2023: Annual Report pp. 106–111; FY2024: Annual Report p. 199; FY2025: Annual Report pp. 88, 175–181.]
ECL / provision record and stated movement disclosures
| Year / date | Reported provision or ECL fact | Basis and comparability boundary |
|---|---|---|
| FY2021 | Total Group provision decreased $840m from 30 September 2020: specific provision down $170m and collective provision down $670m. | Annual movement disclosure; the ledger does not create a closing total from these components. NAB said the specific-provision reduction was mainly associated with work-outs of a small number of larger business-lending exposures in Australia and New Zealand. That is NAB’s stated attribution. |
| FY2022 | The ECL movement table showed a $4,332m Group balance of provisions: Stage 1 collective $385m, Stage 2 collective $2,758m, Stage 3 collective $747m and specific $442m. | This is the cited ECL-movement-table presentation. It should not be substituted for the FY2023 comparative probability-weighted total without confirming identical scope. |
| FY2022 | Group total provision decreased $115m versus 30 September 2021; specific provisions decreased $135m. | NAB attributed the specific-provision movement primarily to work-outs in Australian and New Zealand business lending. |
| FY2023 | Probability-weighted total ECL provision: $5,585m (FY2022 comparative $5,056m). Collective provisions increased $505m versus September 2022. | Probability-weighted total reported in Note 17; the FY2023 note separately identifies Stage 1, Stage 2 and Stage 3 collective movements, originations, migrations, repayments and net FLAs. |
| FY2024 | Total provision for credit impairment: $5,921m. | Group closing ECL under AASB 9; separate from defaulted loans or gross impaired assets. |
| FY2025 | Total provision for credit impairment: $6,165m, comprising $5,578m for loans and advances at amortised cost and $587m for guarantees and credit-related commitments. | Group closing provision. It was $244m above FY2024; individually assessed provision increased $407m while collective provision declined $163m. |
The apparent FY2022 values above are not forced into one continuous series: the FY2022 ECL-movement-table balance ($4,332m) and the FY2023 report’s FY2022 comparative probability-weighted total ($5,056m) are retained with their respective reported table/basis labels. This report does not infer a reconciliation that NAB has not explicitly supplied in the extracted evidence.
At 30 September 2025, NAB reported $5,002m of collective provision (FY2024 $5,165m) and $1,163m of individually assessed provision (FY2024 $756m). The FY2025 key-portfolio ECL amounts were housing $1,296m, business $4,411m and other $458m; these are provision allocations, not gross loan balances. NAB attributed the rise in the individual component mainly to business-lending provisions, while its Note 17 describes stage migration, origination/repayment and forward-looking effects for collective components. [FY2021: AFR pp. 120–123; FY2022: Annual Report pp. 179–182; FY2023: Annual Report pp. 192–202; FY2024: Annual Report pp. 197–205; FY2025: Annual Report pp. 175–181.]
Stages, risk grades, impaired assets and enforcement record
| Year / date | Reported measure | Reported value | Boundary that must be retained |
|---|---|---|---|
| FY2021 | Gross loans and advances by ECL stage | Stage 1 $434,487m; Stage 2 $184,522m; Stage 3 $7,491m; total $626,500m | Gross credit-risk amounts. The same table includes $9,592m labelled default across stage columns; it must not be equated automatically with Stage 3. |
| FY2021 | Gross / specific provision / net impaired assets | $1,258m / $(664)m / $594m | Gross impaired assets are before collateral and other credit enhancements. Security fair value linked to impaired assets was $638m; excess security is excluded. |
| FY2022 | Gross loans and advances by ECL stage | Stage 1 $498,443m; Stage 2 $181,281m; Stage 3 $6,115m; total $685,839m | ECL stage disclosure. |
| FY2022 | Gross loan risk grades | Senior investment grade $132,254m; investment grade $304,426m; sub-investment grade $243,044m; default $6,115m | FY2021 comparative risk grades were restated to APS 220 classification definitions. Do not use those rows as an unqualified year-on-year series. |
| FY2022 | Gross / specific provision / net impaired assets | $1,029m / $(531)m / $498m | Same gross/net and provision boundary as disclosed in the annual report. |
| FY2022 | Contractual amount on loans written off but still under enforcement | $68m | FY2021 comparative $32m. This is enforcement activity on previously written-off loans, not an annual new-impairment charge. |
| FY2023 | Total gross loans and advances | $707,228m | Credit-risk grade disclosure; it should not be added to provision figures. |
| FY2023 | Gross / specific provision / net impaired assets | $1,260m / $(539)m / $721m | Gross impaired assets are before collateral/other credit enhancements; reported security fair value was $498m, with excess security excluded. |
| FY2025 | Impaired assets / gross loans and advances (GLAs) | 0.29% | Group KPI ratio. FY2024 comparative 0.20%. |
| FY2025 | Default-but-not-impaired assets / GLAs | 1.26% | FY2024 comparative 1.19%; includes APS 220 restructured loans assessed as having no loss based on security held. |
The FY2021 report also stated that a payment deferral under COVID support packages did not by itself necessarily trigger a Stage 1-to-Stage 2 migration, consistent with the industry guidance described there. Modifications were separately disclosed. The report is therefore not read as treating every payment deferral as either a default or an ECL-stage event. [FY2021: AFR pp. 120–125, 140–142; FY2022: Annual Report pp. 182, 192, 196; FY2023: Annual Report pp. 192–214; FY2025: Annual Report p. 88 and pp. 191–198.]
Forward-looking adjustments, scenarios and sensitivities
NAB says its ECL measurement uses probability-weighted base, upside and downside scenarios for major loan portfolios, with FLAs for emerging risk at industry, portfolio or segment level. The following items are recorded as reported model information rather than as predictions.
| Year | Reported adjustment, scenario or sensitivity | Interpretation boundary |
|---|---|---|
| FY2022 | Stage 1/Stage 2 discussion recorded increased forward-looking economic adjustment for uncertainty about higher inflation and interest rates; the report also identified the Citi acquisition’s effect on Australian retail collective provisions. | Issuer explanation of ECL-model disclosure; not a forecast or independent causal finding. |
| FY2022 | $14m FLA for potential emerging ESG risks, including potential Lismore-flood impact. | An adjustment, not a quantified total loss estimate. |
| FY2023 | FY2022’s $14m Lismore-flood FLA was nil in FY2023. | Status of that disclosed FLA only; it is not a conclusion about all climate or credit risks. |
| FY2023 | If 1% of Group Stage 1 gross loans/advances, contingent liabilities and credit commitments moved to Stage 2, ECL would increase $111m; the reverse 1% Stage 2-to-Stage 1 movement would reduce ECL $34m. | Hypothetical sensitivity, not realised migration or charge. FY2022 comparatives were +$90m and -$31m. |
| FY2024 | Australian-portfolio scenario weights: upside 2.5%, base 55.0%, downside balance. | ECL input weights at the reporting date. |
| FY2024 | 1% Stage 1-to-Stage 2 sensitivity +$130m; 1% Stage 2-to-Stage 1 sensitivity -$32m. | Hypothetical sensitivity. The report also describes $83bn of loans/advances originated and migrated to Stage 2 during the year, including forward-looking-information effects or transfers from Stages 1/3; this is a gross-movement description, not the closing Stage 2 exposure. |
| FY2025 | Probability-weighted provision $6,165m; 100% base-case $3,921m; 100% downside $9,170m. Australian-portfolio weights: upside 2.5%, base 55.0%, downside 42.5%, unchanged from FY2024. | Scenario measurement and sensitivity information, not an economic probability forecast. |
For FY2025, NAB’s stated explanation of the base-case provision movement included lower forward-looking provisions, including release from target-sector FLAs and refreshed macroeconomic variables, partly offset by individual provisions, Business & Private Banking business-lending volume and deterioration in Australian asset quality. The report has a separate explanation for downside movement. This section attributes those explanations to NAB and makes no further causal inference. The independent auditor’s key-audit-matter discussion identified the $6,165m provision, AASB 9 application, macroeconomic assumptions, SICR identification, individual/collective provisions and scenario/weighting judgement as audit focus areas; it does not create a separate assurance conclusion on every scenario output. [FY2022: Annual Report pp. 181–182, 192; FY2023: Annual Report pp. 192–202; FY2024: Annual Report pp. 197–205; FY2025: Annual Report pp. 175–181, 242–243.]
Five-year chronological record
| Financial year | Credit-quality / ECL record retained from the annual report |
|---|---|
| FY2021 | $202m impairment write-back; total provision moved down $840m from FY2020. The report records the three-stage approach, COVID payment-deferral treatment, $1,258m gross impaired assets and $626,500m staged gross loans. |
| FY2022 | $124m impairment charge; stated $115m reduction in total provision versus FY2021; $4,332m ECL-movement-table balance; $1,029m gross impaired assets; $14m emerging-ESG/Lismore FLA; $68m written-off loans still under enforcement. |
| FY2023 | $816m impairment charge; probability-weighted ECL $5,585m; collective provision increased $505m; $1,260m gross impaired assets; disclosed stage-transfer sensitivities; FY22 Lismore FLA recorded as nil. |
| FY2024 | $741m statutory impairment charge; $5,921m total provision; explicit Stage 1/2/3, SICR and default definitions; probability-weighted scenario method; 1% transfer sensitivities of +$130m / -$32m. |
| FY2025 | $833m impairment charge; $6,165m total provision; impaired-assets/GLAs 0.29% and default-but-not-impaired-assets/GLAs 1.26%; disclosed portfolio ECL allocation, scenario values and independently audited key-audit-matter framing. |
Section sources — official NAB documents
- NAB 2021 Annual Financial Report, printed pp. 85, 118–125 and 140–142.
- NAB 2022 Annual Report, printed pp. 148, 179–182, 192 and 196.
- NAB 2023 Annual Report, printed pp. 106–111, 192–202 and 203–214.
- NAB 2024 Annual Report, printed pp. 197–205.
- NAB 2025 Annual Report, printed p. 88, pp. 175–181, 191–198 and 242–243.
07
7. Capital, RWA, prudential framework and capital instruments
Reporting boundary and reading rules
- The capital ratios and risk-weighted assets (RWA) below are NAB's reported APRA Level 2 Group prudential measures at 30 September unless another basis is stated. They are not statutory consolidated equity, total assets, or cash-earnings measures.
- NAB also disclosed an internationally comparable CET1 ratio in FY2022. That is a separate calculation basis from the APRA ratio and is retained as such rather than joined to the APRA five-year series.
- A pro-forma ratio is shown only where NAB stated it, and is kept separate from the reported closing ratio. BNZ/RBNZ instruments and ratios are likewise a separate regulatory boundary; they do not automatically form part of NAB Group APRA total capital.
Five-year reported APRA Level 2 Group series
| Year ended 30 September | CET1 capital ratio | Tier 1 capital ratio | Total capital ratio | RWA ($bn) |
|---|---|---|---|---|
| FY2021 | 13.00% | 14.64% | 18.91% | 417.2 |
| FY2022 | 11.51% | 13.14% | 18.17% | 449.9 |
| FY2023 | 12.22% | 14.19% | 19.88% | 435.0 |
| FY2024 | 12.35% | 14.67% | 20.92% | 413.9 |
| FY2025 | 11.70% | 13.74% | 20.32% | 440.6 |
The FY2023 report says NAB adopted APRA's revised capital framework on 1 January 2023. The FY2022/FY2023 comparison therefore crosses a disclosed calculation-framework boundary; it is a reported five-year series, not an unqualified like-for-like trend calculation.
FY2021 — closing capital, target and initial buy-back
- NAB reported a 13.00% CET1 ratio at 30 September 2021, with Tier 1 of 14.64%, total capital of 18.91% and RWA of $417.2bn. The Annual Review stated the CET1 ratio was 153 basis points above FY2020.
- NAB stated it intended to manage CET1 over time toward 10.75%–11.25%. This was management's operating range, not an APRA minimum. It also described 65%–75% cash-earnings dividend-payout guidance, subject to Board determination and circumstances; this is a payout-policy disclosure, not an investment-return conclusion.
- On 30 July 2021 NAB announced an intention to buy back up to $2.5bn of ordinary shares on market to manage CET1 toward the stated range. The Annual Review recorded that approximately 20% had been completed by year end; the financial report records $486m bought back and cancelled in FY2021.
- The FY2021 financial report describes APRA capital requirements at Level 1 (NAB plus approved Extended Licensed Entities) and Level 2 (NAB plus controlled entities, with stated exclusions). It states that NAB, as an Australian domestic systemically important bank (D-SIB), was required to hold an additional 1% CET1 buffer and that Australia's countercyclical buffer was zero at that date.
- NAB recorded APRA's 2021 revised-capital-standards timetable for implementation from 1 January 2023. This was a future regulatory implementation timetable in the FY2021 report, not a change already applied to FY2021 reported ratios.
FY2022 — buy-backs and the revised-framework transition
- NAB reported FY2022 APRA-basis CET1 of 11.51%. It separately disclosed an internationally comparable CET1 ratio of 16.89%; the two ratios use different bases and are not interchangeable.
- NAB said the APRA-basis CET1 ratio fell 149 basis points in FY2022, primarily reflecting $3.9bn of shares bought back. During the year it completed the $2.5bn programme announced in July 2021 and began a further programme of up to $2.5bn. At 30 September 2022, $1.9bn / 65,404,623 ordinary shares had been acquired under the further programme; the report's FY2022 total states $3.9bn / 134,952,672 ordinary shares were bought back and cancelled.
- NAB's then CET1 target range was 10.75%–11.25%; it said the range would move to 11.00%–11.50% from 1 January 2023 under APRA's revised capital framework. It disclosed approximately 11.8% pro-forma CET1 at 30 September 2022 after the remaining $0.6bn buy-back and estimated new-framework impact. The 11.8% value is an issuer-stated pro-forma estimate, not the 11.51% closing reported ratio.
- NAB stated that it had used APRA's Standardised Measurement Approach for operational risk from 1 January 2022. It also described the D-SIB loss-absorbing-capacity pathway: an interim 3% of RWA increase by 1 January 2024 and a final 4.5% of RWA increase by January 2026. These are requirement dates stated in the report, not a conclusion about future funding actions.
- The FY2022 final ordinary dividend was 78 cents per share, and total FY2022 ordinary dividends were 151 cents per share, fully franked. The reported six-month cash-earnings payout ratio for the final dividend was 68.5%; that ratio has a cash-earnings and half-year basis.
FY2023 — revised APRA basis, distributions and capital actions
- NAB reported FY2023 CET1 of 12.22%, Tier 1 of 14.19% and RWA of $435.0bn. It states that the APRA revised capital framework was adopted on 1 January 2023, with the CET1 target range moving to 11.00%–11.50% from that date.
- NAB disclosed CET1 of approximately 11.94% on a pro-forma basis after the announced further ordinary-share buy-back. This must remain distinct from the reported closing 12.22% CET1 ratio.
- On 15 August 2023 NAB announced an intention to buy back up to $1.5bn of ordinary shares. It commenced on 29 August; the report says $0.3bn had been completed in the half-year to 30 September 2023, stated as 0.07% of CET1 capital.
- FY2023 ordinary dividends were 167 cents per share, with a 67.7% cash-earnings payout ratio. NAB stated a Board-guided 65%–75% range; the amount, ratio and Board guidance have different bases.
- NAB recorded a $1.25bn subordinated-notes issue on 9 March 2023 and a $943.2101m subordinated-notes redemption on 20 September 2023. Its capital-adequacy note defines CET1, Tier 1 and total capital under APRA requirements. The report separately addresses BNZ and RBNZ capital-review changes; no BNZ capital ratio is added to the NAB Group APRA series.
- The report also records APRA's revised leverage-ratio exposure methodology effective from 1 January 2023, announced APS 117 revisions expected from 2026, and the D-SIB total-capital pathway of 3% of RWA from 1 January 2024 and 4.5% by January 2026. These are dated prudential-framework disclosures.
FY2024 — reported ratio, target and AT1 consultation
- NAB reported FY2024 APRA Level 2 CET1 of 12.35%, 13 basis points above FY2023. The stated CET1 operating target range remained 11.0%–11.5%; NAB describes it as a Board-set operating range above minimum requirements, not an APRA minimum.
- NAB's stated capital-management objective was adequacy, efficiency and flexibility, including sufficient capital above regulatory requirements and within balance-sheet risk appetite. This is an issuer policy statement, not a guarantee.
- NAB reported $2.1bn of FY2024 on-market ordinary-share buy-back cancellations, including $1.1bn in the second half. The equity-note reconciliation records $2,077m, a source-specific accounting presentation/rounding figure; both figures are retained with their stated context rather than merged.
- The report references APRA's APS 117 IRRBB revisions as effective 1 October 2025, and APRA consultation on capital changes and liquidity review. Those were future or consultation-stage regulatory items in FY2024.
- In its FY2024 risk-factor discussion, NAB recorded APRA consultation on replacing 1.5% AT1 with 0.25% CET1 and 1.25% Tier 2 from January 2027, subject to feedback. It was a consultation/proposal in the FY2024 report, not an already-effective rule.
- NAB separately disclosed ordinary shares, AT1 instruments and Tier 2/subordinated notes in the relevant notes. No aggregate capital-instrument amount is constructed here because the instruments have different contractual and prudential treatment.
FY2025 — closing ratio, APRA requirements and dated instrument actions
- NAB reported FY2025 CET1 of 11.70%, 65 basis points lower than FY2024. NAB lists volume growth, long-term investment and completion of the buy-back as key drivers. It separately disclosed pro-forma CET1 of 11.81% adjusted for the sale of the remaining MLC Life stake; that sale completed after the balance date and the 11.81% is not FY2025 closing capital.
- In May 2025 NAB raised its CET1 operating target by 25 basis points to greater than 11.25%, which it linked to APRA's AT1 phase-out decision. This is an operating target, not a regulatory minimum.
- NAB described APRA's AT1 phase-out from 1 January 2027 for large internationally active banks as replacing 1.5% AT1 with 0.25% CET1 and 1.25% Tier 2. Existing AT1 treatment remains subject to the reported transition language; the replacement components are not presented as already-effective FY2025 capital.
- NAB states that the D-SIB loss-absorbing-capacity requirement was 3% of RWA from 1 January 2024 and would increase by a further 1.5% to 4.5% from 1 January 2026. NAB states the 4.5% total-capital requirement would have been met based on its 30 September 2025 RWA and total-capital position.
- APRA APS 117 IRRBB revisions came into effect on 1 October 2025. NAB reports internal-model re-accreditation and separately refers to a future APS 116 market-risk consultation timetable. RBNZ consultations on international comparability, risk weights and capital-ratio options are also described as regulatory process, not completed requirements.
- The $3.0bn ordinary-share buy-back completed on 12 March 2025. The report states 87,824,707 shares were bought back and cancelled in total, with $0.6bn / 16,572,039 shares occurring in FY2025. The FY2025 ordinary dividend was 170 cents per share; NAB states the final 85-cent dividend was fully franked and that the dividend reinvestment plan was expected to be satisfied in full by on-market purchases.
- Dated capital/funding instrument actions listed by NAB include: $600m NAB Wholesale Capital Notes 2 redeemed on 17 July 2025; US$1.25bn subordinated notes issued on 14 January; CAD1.0bn subordinated notes redeemed on 12 June; HKD400m subordinated notes issued on 24 July; $1.5bn domestic subordinated notes issued on 30 July; and CHF225m subordinated notes issued on 3 September. NAB also reports a BNZ US$500m Tier 2 subordinated-notes issue on 28 January 2025, and expressly states that it qualifies under RBNZ rules rather than Group total capital under APRA rules.
Capital-instrument register boundary
- FY2021's financial-report register names perpetual floating-rate notes, convertible preference shares, convertible notes, NAB Capital Notes 2, 3 and 5, Wholesale Capital Notes and Wholesale Capital Notes 2. It records CPS II ($1.717bn) as redeemed on 17 December 2020, before the FY2021 year-end.
- FY2022 balance-sheet classes of Group bonds, notes and subordinated debt ($119,283m) and other debt issues ($7,318m) are accounting instrument classes. They do not mean each balance counts identically in CET1, Tier 1 or total capital.
- Across FY2023–FY2025, dated subordinated-note issuance/redemption and AT1/Wholesale Capital Notes actions are retained above only where a date, amount and stated basis are present. This report does not calculate its own regulatory-capital contribution, redemption effect or future instrument requirement.
Section sources — official NAB documents
- NAB 2021 Annual Financial Report, printed pp. 7, 107, 115–117 and 185–186 (five-year KPI table, CPS II/instrument register, APRA Level 1/Level 2 and buffer disclosure).
- NAB 2021 Annual Review, printed pp. 5 and 7 (CET1 comparison, stated target and buy-back status).
- NAB 2022 Annual Report, printed pp. 5, 103–105, 150 and 219–220 (APRA/international CET1 bases, capital framework transition, buy-backs, dividends and instrument classes).
- NAB 2023 Annual Report, printed pp. 106–115, 185–190, 231–233, 250–255 and 272–273 (capital KPIs, target, APRA/RBNZ changes, instruments, distributions and capital definitions).
- NAB 2024 Annual Report, printed pp. 5, 97, 114–115, 193–196, 236–240 and 258–261 (CET1, target, APRA consultation, buy-back and instrument/equity/capital notes).
- NAB 2025 Annual Report, printed pp. 88 and 92–94 (five-year capital series, target, buy-back, APRA/RBNZ settings and dated FY2025 actions), and pp. 212–216 (capital-instrument disclosure lane).
08
8. Technology, data, security and operating simplification — FY2021–FY2025 record
Scope and reading boundary
NAB itself presented “Data security, technology and innovation” as a FY2021 material theme, then used the named annual-report lane “Data security and technology” in FY2022 and “Technology, data and security” in FY2023–FY2024. FY2025 describes its technology modernisation work within the customer and creating-value material rather than creating a directly comparable five-year KPI set. This section therefore records disclosed programmes, milestones and bounded metrics by reporting year. It does not treat an announced capability as implemented, a training-reach figure as control effectiveness, or a productivity statement as a statutory expense outcome.
The FY2021 qualitative record is drawn from NAB's issuer-hosted *2021 Annual Review*, checked alongside the *2021 Annual Financial Report*. FY2022–FY2025 references are to each year's consolidated NAB Annual Report. All periods are years ended 30 September; a later announced event is labelled separately.
Five-year programme and event register
| Period | Programme, platform or control lane | Recorded fact and status | Scope / qualification |
|---|---|---|---|
| FY2021 | Data security, technology and innovation | Reported material theme. NAB framed the theme around resilient, reliable and secure systems, customer outcomes, privacy and responsible risk management. | Theme and framework, not a quantified cyber-incident or resilience series. |
| FY2021 | Open Banking and open-finance activity | Implemented / announced. NAB reported that it was an accredited data recipient under Australian Open Banking. It also announced a virtual Global Open Finance challenge in August 2021. | The report described intended faster, easier and more personalised services; it did not quantify a realised customer outcome from either activity. |
| FY2021 | 86 400 / UBank digital-attacker programme | In progress. NAB reported that 86 400's platform integration with UBank would accelerate the digital-attacker brand. | The 86 400 acquisition had completed in May 2021, but the integration was not represented as complete in FY2021. |
| FY2021 | Data and cloud capability | Reported capability development. NAB reported 1,139 colleague cloud certifications. Its data-analytics pathways recorded 379 enrolments, 4,683 learning hours and 51 completed accreditations. | Training / accreditation measures only; they are not measures of system deployment or cyber-control performance. |
| FY2021 | Business and Private digital/data processes | Reported activity. NAB described improving digital/data capability and digitising business-lending and onboarding processes. | No common implementation or productivity metric was separately disclosed. |
| FY2022 | Technology, data, cyber and financial-crime investment | Reported investment. NAB reported $1,393m of investment spend (FY2021: $1,259m) and named a single digital home-lending platform, a merchant offering, data/analytics, cyber and financial-crime controls as areas of spend. | NAB did not allocate the $1,393m total across those projects; this is a cash-earnings narrative / management measure, not a capitalised-software balance. |
| FY2022 | Simplification / operating efficiency | Reported annual outcome. NAB reported $465m of productivity savings and said it limited cost growth to 3.9% excluding the Citi impact. | The stated exclusion and cash-earnings basis are retained. It is not a statutory operating-expense series. |
| FY2022 | UBank product and 86 400 integration | In progress. NAB reported enhanced simplified payments, payment scheduling and savings-goal notifications at ubank, while 86 400 integration was progressing. | Product enhancements and integration state remain distinct. |
| FY2022 | Scam, financial-crime, privacy and data-security controls | Ongoing / planned. NAB described increasing systems investment to help prevent financial crime, fraud and scams, and reported enhanced scam controls and customer/colleague privacy and data-security initiatives in May 2022. | Programme and control disclosure; it does not mean that losses, incidents or all remediation had ceased. |
| FY2022 | LanternPay | Completed acquisition. NAB acquired 100% of Lantern Claims Pty Limited in April 2022; the acquired business operated a digital health-claiming technology service. | This is a completed acquisition, with the legal-entity/transaction record also maintained in Section 10. |
| FY2023 | Five-year Technology Strategy | Refreshed / in progress. NAB said it refreshed its five-year technology strategy during 2022, built on cloud-first foundations. The stated aims included resilience, simplification, reduction of technology/cyber risk and appropriate data use. | Strategy describes intended direction; it is not evidence that each focus area had completed. |
| FY2023 | Technology Strategy focus areas | Programme register. The report listed digital-first service, complexity reduction, data capability, stronger cyber defences, modernised technology, engineering efficiency, delivery consistency and technology talent. | These are named focus areas rather than a performance scorecard. |
| FY2023 | Cloud, service resilience and legacy-platform work | Reported milestones. Critical applications hosted on cloud were 77%, versus an 83% FY2024 target. NAB reported modernisation of two legacy core-banking applications, ubank customer migration to a modern platform with legacy technology decommissioned, and Trade Finance migration to a new platform. | FY2023 realised cloud percentage and FY2024 target are not interchangeable. Product/rollout metrics must retain their stated population. |
| FY2023 | Service availability / incidents | Reported metrics. NAB reported average availability of 99.89% across its top 47 critical services and an 83% reduction in critical/high incidents since 2018. | Historical comparator methodology is NAB's stated measure; it is not a guarantee of uninterrupted future service. |
| FY2023 | Cyber defence | Reported target achievement. NAB said it achieved its FY2023 NIST cyber-security capability-maturity target and reported time to contain cyber threats had reduced 51% since 2019. | Reported operational/security metric, not an assurance that cyber events cannot occur. |
| FY2023 | Data ethics, privacy and records | Implemented governance framework. NAB described its Data Ethics Framework and Principles as applying to analytics, machine learning, AI and third-party data sharing; it also described a Global Privacy Office and records-management policy framework. | Framework/process disclosure; it is not a claim that every use of data is error-free or risk-free. |
| FY2023 | Community security education | Reported outreach. Customer/community cyber-security and fraud-detection sessions reached more than 6,000 people. | Outreach reach, not a measured fraud-loss or control-effectiveness result. |
| FY2024 | Technology modernisation | In progress. NAB described its technology/data/security lane as providing safe, simple and easy banking through modernisation. | Programme frame, not a universal five-year performance measure. |
| FY2024 | Customer Brain | Reported programme. NAB described Customer Brain as using data and AI for personalisation and predictive analytics to understand and anticipate customer needs and tailor interactions/services. | Programme description; no individual-customer outcome or AI-performance result is inferred. |
| FY2024 | Customer-impacting incidents | Reported comparison. NAB reported an 82% reduction since 2018, attributed in the report to cloud migration and service improvements. | The stated attribution belongs to NAB; the reported baseline and method are not reproduced as an independent causal finding. |
| FY2024 | Data ethics | Implemented governance process. Data Ethics Principles covered analytics, machine learning, AI and third-party sharing, embedded in a Data Ethics assessment process. | Process description, not a warranty of error-free use. |
| FY2024 | Cyber and financial-crime work | Ongoing / in progress. NAB described Board engagement and simulations, external testing, internal simulated attacks, training, security champions and government/law-enforcement collaboration. It also described investments in colleagues, data and technology for control, investigation, monitoring and risk-assessment enhancements. | NAB stated AML/CTF programme/control enhancement and remediation continued; these items must not be labelled complete. |
| FY2024 | Cyber education | Reported outreach. NAB reported 95 sessions reaching more than 13,400 customers/community members; its four-year total exceeded 27,300. | Training-reach measure only. |
| FY2025 | Modernisation, cloud and service resilience | Reported milestones. NAB said 90% of applications had migrated to public cloud and reported 99.95% average availability across its most important services. It reported an 85% reduction in critical and high customer-impacting incidents since 2018. | The FY2025 application scope and “most important services” availability scope differ from the FY2023 critical-application/top-47-services measures, so no mechanical common series is created. The incident-reduction explanation is NAB's own account. |
| FY2025 | Simplification and customer-service platforms | Implemented / ongoing. NAB reported retirement of 149 legacy business applications; its enterprise customer-relationship platform was used by 84% of bankers. It reported Customer Due Diligence migration to a secure integrated platform, and key legacy-payments components transitioned to cloud-native infrastructure. | Platform work is reported as progress/implementation; no inferred productivity or risk reduction is added beyond NAB's own disclosures. |
| FY2025 | Payments and merchant solutions | Implemented / announced. NAB reported NAB PayByBank, NAB Portal Pay and NAB Liquidity+; it described NAB Gateway advances. Further Gateway reliability features and continued service digitisation were stated for 2026. | FY2026 items are forward-looking plans, not FY2025 completed outcomes. NAB Liquidity+ is described by NAB as AI-enabled cash management. |
| FY2025 | AI, Customer Brain and colleague use | Reported use / in pilot or production. NAB said it invested in generative and emerging agentic AI. It described uses including home-loan processing, paralegal review of trust deeds, banker tools, fraud detection and cybersecurity. The report says more than 100 AI initiatives were in pilot or production, and Customer Brain delivered about 350 “next best actions”. | NAB's reported use and initiative count do not establish autonomous-decision outcomes, a financial benefit, or efficacy of individual recommendations. |
| FY2025 | Scam and fraud protection | Implemented / ongoing. The report describes real-time fraud checks, instant credit decisioning, digital card provisioning, Confirmation of Payee, behavioural-biometrics investment through BioCatch, intelligence sharing, high-risk-crypto payment blocking and awareness activity. NAB reported customer scams down 4% year on year (average 1,750 cases per month) and customer losses down 12%. | These are NAB-reported annual measures and control descriptions; the report does not attribute the stated movements to one individual control. |
| FY2025 | Privacy, data ethics and breach response | Ongoing / reported incident. NAB described its standards and training for collection, use and security of personal information, including data use for analytics, machine learning, AI and external partners. It reported one notifiable data breach to regulators in 2025, handled under its privacy and incident-response protocols. | One reported notifiable breach is not a complete cyber-incident series and does not establish the severity/outcome of every privacy event. |
| FY2025 | Cyber resilience and security culture | Ongoing. NAB described cyber-attack simulations, rapid remediation in response to global threats, NIST Cyber Security Framework alignment, government/law-enforcement/industry collaboration, phishing simulations, mandatory training and security champions. It reported 134 cyber-security and scam-insight sessions reaching about 11,000 people; over five years, more than 38,500 people had participated in NAB-led sessions. | Security outreach and control activities are not proof that incidents cannot happen. |
| FY2025 | Financial-crime technology and data | In progress / planned expansion. NAB described customer behavioural-analytics models, AML/CTF programme/control enhancements, technology/data-infrastructure modernisation, a streamlined case-management system with further rollout planned in 2026, and generative-AI functionality rolled out to hundreds of transaction-monitoring investigators. | The report says further AI expansion was planned through 2026–2027; therefore the programme is not recorded as complete. |
| After FY2025 balance date | Digital, Data and AI executive appointment | Later event. The Directors' Report stated Pete Steel was to join as Group Executive, Digital, Data and Artificial Intelligence on 19 November 2025. | Post-30 September 2025 appointment; not an FY2025 operating outcome. |
Disclosed metrics: comparable only where the source basis permits
| Metric | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Basis / boundary |
|---|---|---|---|---|---|---|
| Investment spend ($m) | 1,259 | 1,393 | Not separately used in this section | Not separately used in this section | 1,800 | FY2022 reports FY21/FY22 investment spend in its cash-earnings narrative; FY2025 reports $1.8bn versus $1.6bn in FY2024. The reports do not establish a single, like-for-like technology-only investment series. |
| Reported productivity savings / benefits ($m) | Not separately disclosed | 465 | Not separately disclosed | Not separately disclosed | 420 | Management/cash-operating-expense context, not statutory operating expense or a common profit series. FY2025 says cash operating-expense growth was limited to 4.6%, including $130m of payroll-review/remediation charges. |
| Cloud measure | 1,139 colleague cloud certifications | Not separately disclosed | 77% of critical applications on cloud | Not separately disclosed | 90% of applications on public cloud | Training count and application migration percentages have different scopes and cannot be combined into a trend line. |
| Service availability | Not separately disclosed | Not separately disclosed | 99.89% for top 47 critical services | Not separately disclosed | 99.95% for most important services | Different service populations; shown as reported rather than a calculated change. |
| Critical/high or customer-impacting incident reduction since 2018 | Not separately disclosed | Not separately disclosed | 83% | 82% | 85% | Each is NAB's stated historical comparison; labels and measurement context differ across reports. |
| Cyber/scam education reach | Not separately disclosed as a full annual series | Not separately disclosed | >6,000 people | >13,400 people (95 sessions) | ~11,000 people (134 sessions) | FY2024 gave a four-year total >27,300; FY2025 gave five-year total >38,500. Reach does not measure effectiveness. |
Status and comparability observations
- No complete five-year quantitative cyber-incident, breach, loss-prevention, application-migration, AI-outcome or technology-expense series is separately disclosed in the five annual reports used here. Empty cells are retained as not separately disclosed, not interpreted as zero.
- Technology investment and productivity figures are reported in performance/operating-expense contexts and carry the issuer's own basis. They are not used here to claim a causal relationship with statutory earnings, service availability, incident changes or customer outcomes.
- FY2023, FY2024 and FY2025 cloud, availability and incident-reduction measures use non-identical labels/scopes. The values are recorded in their original annual contexts rather than normalised into a synthetic trend.
- The financial-crime, cyber and privacy record overlaps with Section 9's governance, regulatory and remediation chronology. This section records the technology/control and status facts; Section 9 retains enforceable-undertaking, regulatory and remediation status so that a technology programme is not mistaken for closure of a regulatory matter.
Section sources (official NAB documents and printed pages)
- NAB 2021 Annual Review, printed pp. 3–4 (material themes), 7 (86 400/UBank), 9 (business digital/data process), 17 (Open Banking/open finance), 42 (cloud/data capability), 57 (reporting-suite reference).
- NAB 2021 Annual Financial Report, printed pp. 103–104 (capitalised-software accounting-policy comparability context).
- NAB 2022 Annual Report, printed p. 19 (technology/data resource), p. 23 (ubank product update), pp. 42–47 (data security, technology, scam and privacy activity), p. 103 (investment/productivity and technology-control context), pp. 243–247 (LanternPay acquisition).
- NAB 2023 Annual Report, printed pp. 43–46 (Technology, data and security), pp. 76–79 (Board technology oversight), pp. 85–101 (technology and operational-risk context).
- NAB 2024 Annual Report, printed pp. 46–49 (Technology, data and security), pp. 86–90 (governance/control context), pp. 91–106 (risk-management context).
- NAB 2025 Annual Report, printed pp. 14–18 (technology modernisation, AI, payments, fraud/scams, privacy and cyber), pp. 73–84 (risk context), pp. 86–88 and 92 (investment/productivity and expense basis), p. 86 (later executive event).
*Source treatment:* this is independent, transformed factual prose and reconstructed tables from the cited public records. It does not reproduce NAB charts, logos, photographs or extended source passages.
09
9. Governance, conduct, risk and regulatory/remediation record
Scope and status discipline
This section records what National Australia Bank Limited (NAB) disclosed in its FY2021–FY2025 reporting family about governance, risk management, conduct, financial-crime compliance, regulatory matters, remediation and contingencies. Each financial year ends on 30 September. It distinguishes an investigation, an enforceable obligation, an in-progress plan, a completed or largely-complete payment stream, a recognised accounting provision, and an uncertain contingent exposure. These are different states and must not be read as interchangeable.
The FY2021 qualitative governance and conduct references are from NAB's issuer-hosted *2021 Annual Review*, used alongside the extracted *2021 Annual Financial Report*. FY2022–FY2025 use NAB's annual-report governance, risk-management, directors' report and financial-statement disclosures. A risk category or control-framework description is not evidence that a risk event occurred or that all risk was eliminated.
Five-year governance and risk-framework record
| FY | Reported framework, oversight or governance development | Status at the report date | Boundary / source pages |
|---|---|---|---|
| FY2021 | NAB's reporting suite identified a Corporate Governance Statement describing its governance approach and application of the ASX Corporate Governance Council Principles and Recommendations (4th edition). The Annual Review also identified data security, technology and innovation as a material theme, including privacy, customer outcomes and responsible risk management. | Governance and material-theme disclosure. | This is a description of reporting and governance architecture, not an assurance of no control failures. Annual Review pp. 2–4. |
| FY2022 | NAB described its Corporate Governance Framework as based on accountability, delegation and oversight. It said the Board guides strategic direction and oversees activities intended to create sustainable value. | Reported framework. | Annual Report pp. 56–80, 66. |
| FY2022 | NAB described its Risk Management Framework (RMF) as systems, structures, policies, processes and people. Its material-risk taxonomy listed strategic, credit, market, balance-sheet/liquidity, operational, compliance, conduct and sustainability risk. | Reported RMF and risk taxonomy. | A taxonomy does not quantify exposure or establish that each category crystallised. pp. 70–74. |
| FY2022 | NAB described a Three Lines of Accountability model: businesses own risks, obligations and controls; a functionally segregated Risk function sets frameworks/boundaries and provides challenge; Internal Audit independently monitors framework effectiveness. The Board makes an annual Risk Management Declaration to APRA. | Reported control and declaration process. | The declaration process is not an absence-of-risk assurance. pp. 70–74. |
| FY2023 | The report retained separate Corporate Governance Statement, Risk Management and Directors' Report sections. It described Board oversight, the Group RMF in Note 19, Group Treasury funding responsibilities, Group Asset and Liability Committee oversight and independent review/challenge functions. | Reported organisational/control architecture. | The separated source sections are retained rather than combining governance and contingent matters into one event. pp. 61–85, 86–101, 102–156 and 203–218. |
| FY2024 | NAB said the RMF comprised systems, structures, policies, processes and people, documented in the Risk Management Strategy. Its listed material risks remained strategic, credit, market, balance-sheet/liquidity, operational, compliance, conduct and sustainability risk. | Reported framework and taxonomy. | Annual Report pp. 91–92. |
| FY2024 | NAB said the Group Credit & Market Risk Committee oversees sustainability risk, and identified climate and human-rights risk as significantly connected to lending exposures. | Governance/disclosure state. | This does not import detailed Climate Report disclosures or quantify a loss outcome. p. 92. |
| FY2024 | NAB reported Board workshops for the transition from BEAR to the Financial Accountability Regime (FAR), with certain directors and executives registered as accountable persons with APRA and ASIC. | Regulatory/governance transition. | Registration is not an enforcement finding. Corporate Governance pp. 77, 89–90; Risk Management p. 92. |
| FY2024 | NAB said a Code of Conduct refresh was under way to support its evolved strategic ambition and refreshed company values; professional-standards forums reviewed Code breaches at least quarterly. | Work in progress / ongoing forum. | The refresh is not stated as complete in FY2024. Corporate Governance pp. 86–88. |
| FY2025 | NAB listed technology/cyber, financial crime, credit, funding/liquidity, market, conduct, climate/nature, regulatory and operational risks within its risk-management architecture. | Reported risk-factor set. | These are possible exposure categories, not assertions that every event occurred. Annual Report pp. 73–84. |
| FY2025 | The Audit Committee's stated remit included integrity of financial and climate statements, reporting, audit and whistleblower frameworks; the Risk & Compliance Committee and other committees had stated oversight roles. An independent Board/committee performance evaluation reported that the Board and committees continued to operate effectively, with improvement actions around technology modernisation and talent/succession oversight. | Reported evaluation result and improvement actions. | NAB's reported evaluation result is not independently re-performed here. pp. 51–84. |
Conduct, speak-up and financial-crime record
| FY / date | Disclosure | State label | Reported measure or detail | Boundary / source pages |
|---|---|---|---|---|
| FY2021 | Whistleblower-process and speak-up survey results. | Reported colleague-survey metrics. | 88% favourable for feeling safe to use the whistleblower process in July 2021 (77% in 2018); 81% favourable for “can Speak Up” (74% in July 2020). | Survey responses are not a count of substantiated misconduct or an external assurance of culture. Annual Review p. 27. |
| FY2021 | Financial-crime capability. | Investment/capability disclosure. | NAB said it had made and continued significant investment to detect, deter and prevent financial crime. | No numerical effectiveness, prevented-loss or completion conclusion is supplied. Annual Review p. 12. |
| FY2024 | AML/CTF programme and controls. | In progress. | NAB stated it enhanced its programme and preventative/detective controls and continued remediation of issues. | Enhancement and continued remediation are not closure of all compliance matters. Annual Report pp. 48–49 and other-matters disclosure. |
| FY2025 | AUSTRAC enforceable undertaking (EU) follow-on work. | EU cancelled; separate recommendation work continuing. | AUSTRAC confirmed cancellation of NAB's EU on 25 July 2025. NAB said it continued responding to the EU Independent Auditor's final report, including implementing recommendations; named ongoing work included applicable customer-identification-process remediation, ubank integration, transaction-monitoring and mule-account-management enhancements. | The EU was entered with AUSTRAC's CEO on 29 April 2022 in relation to concerns identified by AUSTRAC with AML/CTF compliance. Cancellation must not be recast as “all financial-crime remediation complete”. Annual Report pp. 19 and 86; glossary definition. |
| FY2025 | Financial-crime controls and capability. | Ongoing enhancement / capability work. | NAB described technology/data modernisation, transaction-monitoring and assurance enhancements, and other work to deter, detect, disrupt and prevent financial crime. | Programme description, not a quantified customer-loss, regulatory-penalty or effectiveness series. Annual Report pp. 19, 73–84. |
Regulatory, remediation and litigation status register
| FY / event date | Regulator, matter or programme | Status disclosed at that year's report date | Reported financial / operational detail | Status boundary and source pages |
|---|---|---|---|---|
| 24 Feb 2021; FY2021 | ASIC Federal Court proceedings concerning periodical-payment fees. | Proceedings commenced; NAB filed its response on 28 April 2021. | ASIC alleged breaches related to incorrect charging; potential outcome and total costs were stated as uncertain. | Allegation/proceeding, not a concluded breach, settlement or provision. Annual Financial Report p. 171. |
| FY2021 | End-to-end payroll review. | Issues identified; remediation programme under way; provisions recognised and payments made. | NAB stated possible further developments, enforcement/legal action and final cost remained uncertain. | A provision and some payments do not establish programme completion. Annual Financial Report pp. 171–172. |
| FY2021 | Operational-risk-event expense line. | Accounting result for the year. | Group operating-expense disclosure included a $5m write-back in losses for operational-risk events, versus a $244m charge in FY2020. | This is a Group expense-line comparison; it is neither a payroll-remediation cash-payment total nor a comprehensive conduct-loss series. Annual Financial Report pp. 103–104. |
| FY2021 | MLC Wealth transaction residual matters. | Retained liability/conduct of specified matters under transaction terms. | NULIS and MLCN were no longer Group entities after the transaction, but NAB stated it remained liable for costs and retained conduct of specified matters. | Historical transaction allocation, not an FY2021 completed-remediation result. Annual Financial Report pp. 171–173. |
| 29 Apr 2022; FY2022 | AUSTRAC EU and agreed plan. | Plan delivery remained a key execution priority. | NAB reported $103m additional FY2022 financial-crime-remediation spend, mainly related to EU requirements. | Spend is not a statement of programme completion; the EU's later cancellation appears separately in the FY2025 row. Annual Report pp. 12, 103. |
| FY2022 | Payroll and customer-related remediation. | Accounting provision top-up. | NAB recorded a $100m top-up to payroll and customer-related remediation provisions. | Provision/top-up is distinct from cash paid, final liability or completed remediation. p. 103. |
| FY2022 | MLC Wealth transaction liabilities. | Retained/uncertain contractual and contingent matters. | NAB retained advice-business companies and liabilities for pre-completion conduct; it disclosed indemnities, transitional services/data-migration support and uncertainty in final financial impact. | Not a completed settlement figure. pp. 225–228. |
| FY2023 | AUSTRAC EU AML/CTF work. | Priority; agreed plan being delivered. | The report described ongoing AML/CTF compliance work under the EU entered in April 2022. | Progress/delivery is not closure. Annual Report pp. 102–156. |
| March 2023; FY2023 | Finance Sector Union (FSU) Federal Court proceedings against NAB and MLC Wealth Limited. | Proceedings / alleged Fair Work Act breaches; final outcome uncertain. | Claim related to four current/former employees and sought declarations, penalties, compensation and costs. | Allegations and remedies sought are not a recognised liability or resolved case. Annual Report pp. 102–156 and 231–236. |
| FY2023 | Advice remediation: MLC Advice, NAB Advice Partnerships and JBWere. | Mixed status. | Payments for MLC Advice and NAB Advice Partnerships were described as completed or largely complete; JBWere remained in identification, assessment and, in some cases, payment work. Provisions were recognised where compensation could be reliably estimated. | “Largely complete” for named streams cannot be generalised to all advice remediation; provision recognition does not fix total lifecycle cost. pp. 102–156, 231–236. |
| FY2023 | NULIS/MLCN class actions and MLC Wealth transaction allocation. | Litigation history/status separately disclosed; outcome/cost uncertainty remained. | NULIS/MLCN were no longer Group members after the MLC Wealth Transaction; NAB remained liable for costs and retained conduct pursuant to transaction terms. | Entity status does not extinguish NAB's reported retained-matter exposure. pp. 102–156, 231–236. |
| FY2024 | FAR transition. | Transition activity / accountable-person registrations. | Board workshops occurred and certain directors/executives were registered with APRA and ASIC. | Regulatory transition, not enforcement. Corporate Governance pp. 77, 89–90; Risk Management p. 92. |
| FY2024 | Legal proceedings and contingencies. | General uncertainty disclosure. | NAB said Group entities may be involved in disputes/proceedings and outcomes/costs are typically uncertain; it directed readers to Note 31. | A potential exposure is not converted into a provision unless the note states an accounting recognition. Operating and Financial Review p. 108; Note 31 pp. 241–244. |
| FY2025 | Payroll-related benefits review/remediation. | Broader review initiated; work ongoing. | NAB stated approximately $130m of costs were incurred in FY2025 in relation to payroll review/remediation and that total costs remained uncertain. | Incurred cost is not a final provision, total cash-payment amount or completion statement. Annual Report pp. 86–87. |
| 25 Jul 2025; FY2025 | AUSTRAC EU. | Cancelled by AUSTRAC CEO; recommendation work continues. | NAB's stated continuing work responds to the independent auditor's final report and includes implementation of recommendations. | Cancellation is separate from work remaining on recommendations and identified control/process items. pp. 19, 86. |
| FY2025 | Customer-related remediation and MLC Wealth retained-entity run-off. | Financial-performance/discontinued-operations disclosure. | NAB identified MLC Wealth retained-entity run-off and customer-related remediation costs in its discontinued-operations discussion. | This wording does not quantify every historical remediation programme or produce a complete five-year remediation-cost total. pp. 88–96. |
| FY2025 | FSU proceedings. | Proceedings remain; final outcome and total costs uncertain. | FY2025 Note 30 repeats the March 2023 proceeding, alleged unreasonable additional hours, the four named current/former employees and the remedies claimed. | The case is not treated as a concluded liability. Note 30 pp. 217–220. |
| FY2025 | Wealth/advice remediation. | Mixed status, continuing. | MLC Advice and NAB Advice Partnerships payments were described as largely complete; JBWere continued identifying impacted customers, assessing impacts and making payments in some cases. NAB said provisions were recognised where compensation could be reliably estimated and final outcome/total costs were uncertain. | Named-stream status, reliable-estimate provision basis and uncertainty remain separate. Note 30 pp. 217–220. |
| 2 Dec 2024–16 Jun 2025; FY2025 | Board and executive changes. | Appointments, retirements and transitions as reported. | Warwick Hunt was appointed independent non-executive director on 2 Dec 2024; Anne Loveridge and Doug McKay retired 18 Dec 2024. Nathan Goonan resigned as Group CFO effective 18 Mar 2025; Rachel Slade ceased as B&PB executive on that date; Andrew Auerbach was appointed B&PB executive 16 Jun 2025. | Personnel events are governance chronology, not risk or regulatory findings. Annual Report p. 86 and Directors' Report. |
NULIS class-action record at FY2025
The FY2025 annual report provides a dated procedural update that should remain distinct from the MLC Wealth transaction's retained-liability provisions. The report says a class action against NULIS Nominees (Australia) Limited was commenced in October 2019. An initial trial on selected claims occurred on 9 October 2023. Judgment was delivered in NULIS's favour on 2 December 2024, with final orders dismissing the proceeding and awarding costs to NULIS on 12 February 2025. The applicant filed an appeal on 12 March 2025; a hearing date had not been fixed at the FY2025 report date. NAB stated potential outcomes and total costs remained uncertain and, although NULIS was no longer part of the Group after the MLC Wealth transaction, NAB remained liable for costs and retained conduct of the matter under that transaction's terms. This is therefore recorded as first-instance dismissal followed by an appeal pending at FY2025 report date, not as a final closure. [FY2025 Annual Report, Note 30 pp. 217–220.]
Provisions and contingencies: accounting boundary
The annual reports do not support a single five-year “remediation cost” or “legal liability” series. The FY2022 $100m figure is a top-up to payroll and customer-related remediation provisions; the FY2022 $103m is additional financial-crime-remediation spend mainly related to EU requirements; the FY2025 approximately $130m concerns payroll review/remediation costs incurred that year. They differ in date, programme, accounting/expense description and certainty. They are shown above as separate reported amounts and are not summed.
For FY2023–FY2025, NAB says provisions are recognised where compensation can be reliably estimated, while final outcomes and total costs for certain matters remain uncertain. The financial statements' commitments/contingent-liability note is the correct boundary for proceedings, retained MLC Wealth matters, tax risk and other potential exposures; no probability, unprovided amount or provision is inferred in this section.
Sources
- NAB 2021 Annual Review, printed PDF pp. 2–4, 12 and 27.
- NAB 2021 Annual Financial Report, printed PDF pp. 85, 103–104 and 167–173.
- NAB 2022 Annual Report, printed PDF pp. 12, 56–80, 70–74, 103 and 225–228.
- NAB 2023 Annual Report, printed PDF pp. 61–85, 86–101, 102–156, 203–218 and 231–236.
- NAB 2024 Annual Report, printed PDF pp. 77, 86–92, 108 and 241–244.
- NAB 2025 Annual Report, printed PDF pp. 19, 51–84, 86–96 and Note 30, pp. 217–220 (commitments and contingent liabilities).
10
10. Controlled entities, associates, brands and portfolio actions — FY2021–FY2025 record
Scope, control and presentation boundary
This section records NAB Group legal-entity, ownership and portfolio facts from the five annual-report periods. It does not treat a reportable segment, a customer brand, a securitisation trust, a covered-bond vehicle, or an associate as automatically interchangeable concepts.
- NAB’s FY2021 financial-report policy states that an entity is consolidated when NAB has power over it, exposure or rights to variable returns, and the ability to use power to affect those returns; consolidation starts when control is obtained and stops when control ceases.
- The annual reports’ controlled-entity disclosures are the authoritative legal registers at each year end. A named trust may be controlled without an ordinary-share percentage. Conversely, an interest in an associate is not a controlled subsidiary.
- New Zealand Banking / BNZ is both an operating reporting lane and a legal-entity structure. The financial segment uses its own stated currency, attribution and eliminations; it must not be read as a stand-alone Australian NAB equivalent.
- ubank is a NAB customer-facing brand/unit, not a separately reported segment result in the later segment notes. The 86 400 acquisition explains part of its platform history but does not make all subsequent ubank activity a new acquisition event.
Five-year legal-entity and operating-identity register
| Legal entity, structure or brand lane | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 | Boundary / status through FY2025 |
|---|---|---|---|---|---|---|
| National Australia Bank Limited | Parent and consolidating entity | Parent and consolidating entity | Parent and consolidating entity | Parent and consolidating entity | Parent and consolidating entity | ASX-listed parent; Group annual accounts are NAB plus controlled entities. |
| National Australia Group (NZ) Limited | Material 100% controlled NZ entity | Controlled NZ group structure | Material 100% controlled entity | Included in consolidated-entity statement | Included in FY25 controlled register | Legal holding structure underpinning BNZ; it is not itself a reportable-segment result. |
| Bank of New Zealand (BNZ) | Material 100% controlled entity; NZ Banking segment | NAB’s one significant subsidiary in subsidiary-governance discussion | Material 100% controlled entity | NZ Banking continues as reportable segment | Controlled entity / NZ banking business | BNZ/segment figures have the annual report’s NZ and consolidation bases. |
| National Equities Limited | Material 100% controlled entity | Register disclosure lane | Material 100% controlled entity | Included in entity statement | Included in controlled register | Named material Australian controlled entity; no separate operating-franchise result is inferred. |
| 86 400 Holdings Ltd / 86 400 Pty Ltd / 86 400 Technology Pty Ltd | 86 400 acquired in May 2021; integration with UBank in progress | Historical acquisition; migration/integration into ubank continued | ubank customer migration to modern platform and legacy decommissioning reported | ubank named but not separate reportable segment | All three named in controlled-entity disclosure | Legal entities and the ubank brand must be distinguished; FY21 acquisition, later-year integration/customer-base facts. |
| ubank | Included in Corporate Functions and Other with 86 400 in FY21 | Integration/migration context | Customer-facing unit under Group COO | Brand/business disclosure; not separate Note 2 segment | Digitally focused customer-facing unit; FY25 customer base/growth disclosed elsewhere | Brand/operating-unit lane, not a separately reported legal-entity or segment earnings series. |
| Advantedge Financial Services Holdings Pty Ltd / Advantedge Financial Services Pty Ltd | Statutory entity-register lane | Statutory entity-register lane | Statutory entity-register lane | Included in entity statement | Named controlled entities | Controlled entities; annual reports do not establish a five-year stand-alone customer-franchise series here. |
| NAB Ventures Pty Limited and named portfolio investments | NAB Ventures and investments in Pollinate, Figured, Edstart, Hometime, Lighter Capital, Slyp and Stash (US) disclosed as FY21 portfolio activity | Register/portfolio note lane | Included in legal/portfolio disclosure lane | Included in entity/portfolio disclosure lane | NAB Ventures Pty Limited named controlled entity | Venture investments are not automatically controlled entities and no investment-return conclusion is made. |
| Australian / offshore operating and service entities | Examples in FY21 register include National Equities and other controlled entities | Full statutory controlled-entity, JV, associate and structured-entity notes | Full statutory control/associate disclosure | Consolidated Entity Disclosure Statement | FY25 register names Blink Pay entities, Centrapay Ltd, Diners Club Pty Ltd, GWM Adviser Services Pty Ltd, HICAPS Pty Ltd, JBWere Ltd and JBWere (NZ) Holdings, Medfin Australia Pty Ltd, NAB Global Innovation Centre India Private Ltd, NAB Investments Ltd (UK), NAB Japan Securities Ltd, NAB Trust Services Ltd, NAB Securities LLC, National Australia Bank Europe S.A. and National Australia Funding (Delaware) Inc. | These names are selected recognisable FY25 controlled-entity examples, not a claim that each is an independently reported operating segment. The annual legal schedules remain the complete per-year register. |
| BNZ funding, property and investment entities | Controlled-entity register lane | Controlled-entity register lane | Controlled-entity register lane | Entity statement lane | Named controlled BNZ funding/property/investment entities | Legal vehicles supporting the NZ group; no inferred standalone economic result. |
| Controlled securitisation / covered-bond structures | Controlled and unconsolidated structures distinguished | Statutory register and structured-entity note | Residential-mortgage securitisation vehicles remain consolidated; covered-bond structures separately described | Entity statement and funding-note lanes | BNZ Covered Bond Trust; BNZ RMBS Trust Series 2008-1; BNZ Term Pie Unit Trust; NAB Covered Bond Trust; National RMBS Trust 2012-1, 2015-2, 2016-1, 2018-1, 2018-2, 2022-1, 2023-1 and 2024-1; Sasquatch Trust 2025-1 and other trusts | Trust/control treatment is accounting and legal-structure evidence, not an ordinary-share ownership or stand-alone franchise statement. |
| Entities in liquidation / legacy corporate shells | Register lane | Register lane | Register lane | Entity statement lane | Custom Credit Corporation Ltd, Custom Credit Holdings Ltd, NAB Properties Australia Pty Ltd, National OBU Pty Ltd, National Wealth Management International Holdings Pty Ltd, NBA Properties Pty Ltd, Plan Australia Operations Pty Ltd, The Bank of Victoria and Titan Securitisation Ltd named in FY25 liquidation lane | FY25 notes that Titan remained consolidated despite 0% stated share/capital holding because NAB controlled it. Liquidation status is not evidence of a current operating business. |
Associate and unconsolidated-structure boundary
| Item | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 / treatment | |
|---|---|---|---|---|---|---|
| MLC Life | Not a FY21 controlled-franchise result in this report lane | Associate/disclosure lane following the MLC transactions | 20% Group interest, equity accounted; carrying amount $515m after accumulated impairment losses of $86m; no FY23 dividend received | Associate/transaction disclosure lane remains distinct from controlled entities | Remaining 20% interest was still held at 30 September 2025; disposed after balance date on 31 October 2025 | MLC Life’s own revenue, profit, assets and liabilities are investee figures and are not NAB Group totals. |
| Unconsolidated structured entities | Distinguished from controlled entities | Carrying value $32,264m; maximum exposure to loss $40,875m (FY21 comparatives $26,207m / $35,099m) | Client securitisation/other financing structures under the note’s definitions | Structured-entity disclosure lane | FY25 statutory disclosure lane | These amounts do not represent controlled subsidiaries or Group total assets. |
| Joint ventures / associates | Equity-method and control concepts separated | Register note provides statutory disclosure | MLC Life is the material specifically described associate in the annual ledger | Controlled/associate notes maintained | FY25 legal/entity disclosure is source of current register | No ownership percentage is supplied where the annual ledger does not provide one. |
Dated acquisition, disposal and portfolio-action chronology
| Date / period | Transaction or reporting-boundary action | Status as reported | Evidence boundary |
|---|---|---|---|
| May 2021 | 86 400 acquired and added to Corporate Functions and Other | Completed acquisition in FY21 | FY22–FY25 references are integration/ubank history, not repeat acquisitions. |
| 31 May 2021 | MLC Wealth sale to IOOF / Insignia Financial completed | Completed and shown as discontinued operation | NAB retained specified liabilities, indemnities, conduct matters and advice-operating-company/run-off exposure. Completion did not eliminate every MLC-related disclosed matter. |
| August 2021 | Proposed acquisition of Citigroup’s Australian consumer business announced | Proposed/subject to approvals in FY21 | Described as predominantly asset/liability transfer with $250m premium for net assets; no FY21 completion asserted. |
| April 2022 | Lantern Claims Pty Limited (LanternPay) | NAB completed acquisition of 100% | Separate completed acquisition; it is not the Citi transaction. |
| 1 June 2022 | Citigroup Australian consumer business | Completed acquisition | Perimeter described as home lending, unsecured lending, retail deposits and private wealth management. FY22 provisional cash consideration $3,135m and provisional goodwill $99m allocated to Personal Banking CGU; completion accounts, allocation/intangible/tax work remained provisional at reporting date. |
| FY2022 | 86 400 migration / ubank integration | In progress | Identifies operating/platform integration, not a new legal control date. |
| 30 September 2022 | BNZ Life sale | Completed | FY23 records continuing sale-agreement warranties and indemnities; do not treat completion as an assertion that every contractual exposure had ended. |
| FY2023 | Citi consumer business | Integration and selected “excluding Citi consumer business” comparators reported | Makes the portfolio acquisition a comparability boundary in operating discussion. |
| From 1 October 2023 | BNZ Markets Trading operations and enabling units | Reclassified into New Zealand Banking from C&IB and Corporate Functions and Other; FY23 comparatives restated | Segment presentation change, not a transfer out of the NAB Group or a change of BNZ ownership. |
| FY2024 | New Zealand wealth businesses | One-off gain on disposal partly offset Corporate Functions and Other loss comparison | Disposed business action; annual report wording does not support attributing the gain to a continuing customer franchise. |
| FY2024 | MLC Wealth retained entities | Discontinued-operations loss primarily related to customer-remediation charges and managing run-off retained entities | No conclusion that remediation or all legacy-entity activity was complete. |
| 31 October 2025 (after FY25 balance date) | NAB’s remaining 20% MLC Life stake sold to Nippon Life | Completed subsequent event; $497m cash | FY25 report says $243m investment derecognised and $254m overall disposal gain to be included in FY2026 statutory NPAT. Up to $150m contingent Tier 2 capital support is subject to conditions/regulatory approvals for three years from completion. Not FY25 income and not a 30 September 2025 closing-ownership change. |
Segment, discontinued-operation and currency boundaries
| Boundary | Five-year record |
|---|---|
| FY21 segment allocation | UBank and 86 400 appeared in Corporate Functions and Other. Comparative operating expenses were reallocated to align with organisational restructuring; NAB reported no impact on Group net profit while segment net profit allocations changed. |
| Citi acquisition boundary | FY21 was announced/proposed; 1 June 2022 was completed. Later operating comparisons that specify “excluding Citi consumer business” must retain that qualifier. |
| MLC Wealth / legacy run-off | MLC Wealth was discontinued after the 2021 sale, while annual reports continued to disclose certain retained entities, conduct/remediation and contractual matters. Annual discontinued-operation figures must not be presented as continuing franchise performance. |
| BNZ / New Zealand boundary | BNZ is a controlled legal entity and New Zealand Banking a reportable segment. Annual disclosures use the Group’s stated AUD presentation, NZ segment data and non-controlling-interest/elimination conventions; these should not be merged with Australian customer-business figures. |
| FY24 BNZ Markets reclassification | From 1 October 2023, BNZ Markets Trading operations/enabling units were reported in New Zealand Banking; FY23 comparatives were restated. Pre-change and restated rows require their source basis. |
| Legal schedule completeness | Complete per-year legal-entity tables are in NAB’s controlled-entity notes/statements. The factual report records material names and dated changes, then links the official schedules rather than reproducing the lengthy source tables wholesale. |
Section sources
- NAB 2021 Annual Financial Report, printed pp. 97–99 (segments/discontinued operation), 168–172 (Citi proposal and legacy-contingency disclosure), 173–178 (controlled entities, associates and structures), 189–91 (transactions); and NAB 2021 Annual Review, printed p. 7 (86 400, UBank, MLC Wealth and Citi status).
- NAB 2022 Annual Report, printed pp. 12, 15–16, 75–79, 103, 225–36 and 243–47 (BNZ governance, ubank/86 400, LanternPay, MLC legacy matters, structured entities and Citi acquisition accounting).
- NAB 2023 Annual Report, printed pp. 106–15, 169–75, 231–40 (Citi integration/comparability, segment boundary, MLC/BNZ Life transaction matters, controlled entities, associate and structured entities).
- NAB 2024 Annual Report, printed pp. 110–11, 177–79, 229–31 and 262–63 (MLC run-off/discontinued operations, NZ wealth-business disposal, segment treatment, intangible note and consolidated-entity statement).
- NAB 2025 Annual Report, printed pp. 10–11 (BNZ and ubank business context), 86 and 96 (MLC Life subsequent event), 221–23 (Note 31 entity/other disclosure), 236 (subsequent event) and 237–39 (Consolidated Entity Disclosure Statement, control and tax notes).
Source-use and copyright note: This is independent, descriptive synthesis of reported legal-entity, control and transaction facts. It does not reproduce NAB’s controlled-entity schedules, financial-report tables, logos or visual material; readers needing the complete statutory entity register should use the linked issuer reports and printed pages.
11
11. Creating value: climate, environmental finance, people, human rights and communities
Reading boundary
This is a five-year record of disclosures made in NAB's annual-report family for years ended 30 September 2021–2025. It distinguishes: (1) an ambition or target, (2) a policy or programme commitment, (3) a reported progress measure, and (4) an assured metric where NAB identifies a limited-assurance scope. It does not convert a target, a customer engagement count, an emissions methodology, or a programme activity into a completed environmental or social outcome.
NAB's FY2021 qualitative material is drawn from the issuer's *2021 Annual Review*, which accompanied the *2021 Annual Financial Report*. From FY2022 onward, the annual report contains a named Creating value lane and refers readers to separate Climate Reports and Sustainability Data Packs. A Climate Report/Data Pack figure is therefore not imported here unless its issuer document, page and measurement boundary have been checked. In particular, operational-emissions reporting may use an environmental reporting year rather than NAB's 30 September financial year, and operational Scope 3 is not the same thing as attributable financed or facilitated emissions.
Five-year annual-report record
| Year ended 30 September | Climate / environment | Finance, customers and communities | People, inclusion and rights | Status and boundary |
|---|---|---|---|---|
| FY2021 | NAB described a goal to align its lending portfolio to net-zero emissions by 2050; it reported a climate-transition diagnostic and said approximately 73% of assessed clients were in its bands 3 or 4. | Cumulative environmental financing was $56.3bn against a stated $70bn by 2025 target, defined as cumulative new financing from 1 October 2015; it included $31.7bn in green infrastructure/capital-markets/asset-finance activity and $24.6bn eligible 6-Star dwelling/renovation mortgage lending. Affordable/specialist-housing financing was $1.8bn cumulatively against $2bn by 2023. | The Annual Review reported colleague engagement score 77 and people-leadership score 88 on its July 2021 survey basis. It described Indigenous-business priorities, an Indigenous Advisory Group refresh and community programmes. | Net-zero alignment and the diagnostic are issuer strategy/assessment disclosures, not verified customer-emissions outcomes. The environmental-finance result is a NAB-defined cumulative-flow metric; FY21 portion of that measure was stated as assured by EY, not the entire annual report. |
| FY2022 | NAB reported that it had published sector targets for four sectors in support of lending-portfolio alignment to net zero by 2050. It reported 72.4% of Group electricity consumption from renewable energy, compared with 31.4% in FY2021, against a 100% 2025 target. | Cumulative environmental financing was $70.8bn, compared with $56.3bn in FY2021, against the earlier $70bn-by-2025 target. Cumulative affordable/specialist-housing financing was $3.6bn, compared with $1.8bn, against the earlier $2bn-by-2023 target. NAB reported engagement with 86 of its largest GHG-emitting customers on low-carbon transition plans (FY2021: 34). | NAB reported completion of the APRA-led Climate Vulnerability Assessment and an update to mandatory climate-risk training. It created a Chief Climate Officer role. | Customer engagement, target publication, training and CVA completion are activities/statuses; they are not evidence that financed emissions or customer transition had achieved a particular result. NAB said COVID-related occupancy/travel conditions affected some FY2021–FY2022 operational-emissions reductions and cautioned that some could be non-permanent. |
| FY2023 | The sustainability scorecard reported that interim 2030 financed-emissions decarbonisation targets had been published for three sectors in the FY2023 progress column, versus four in its FY2022 comparator column. | NAB reported $2.2bn lending to help Australians access affordable and specialist housing; $6.0m spend with Indigenous suppliers; 15,354 NAB Assist customer accounts in financial hardship; and 87,692 Australians assisted with microfinance products/services. | The annual report framed sustainability around customers, colleagues, climate/environment, communities, human rights and ESG-risk management. | The sector count is reproduced as the scorecard states it. The Annual Report pages used here do not establish sector identities, target methodology or target achievement; those details remain in the separately identified issuer Climate Report. Selected environmental measures had KPMG assurance and selected annual-report metrics had EY limited assurance, not universal assurance over all sustainability narrative. |
| FY2024 | The annual report directed readers to the FY2024 Climate Report for detailed climate action/TCFD methods and to the Sustainability Data Pack for Scope 1–3 detail. It reported 1,339 energy-efficiency/renewable-energy opportunities identified and recorded from 1 July 2006 to 30 June 2024; FY2024 examples included network consolidation, LED/HVAC optimisation and a more energy-efficient Adelaide office. | NAB reported $7.3bn progress toward a new $80bn by 2030 environmental-finance ambition; $4.4bn cumulative affordable/specialist-housing lending toward $6bn by 2029; and $463.8m First Nations economic-advancement lending on the stated spot basis toward $1bn by end-2026. | Reported colleague-engagement score was 78, one point above the stated top-quartile target score of 77. The report included human-rights disclosure and referred to an online modern-slavery statement for actions during 2024. | The FY24 $7.3bn metric is described as progress towards the new $80bn ambition; it should not be added to or treated as a like-for-like continuation of the earlier $70bn-by-2025 cumulative measure without NAB's definition. The opportunity count is cumulative, primarily Australian programme history, not an annual emissions reduction. |
| FY2025 | NAB refreshed its climate strategy and repeated an ambition to achieve net zero by 2050. It reported 12 sector decarbonisation targets for eight of nine high-emitting sectors identified in the UNEP FI Guidance, with no target set for agriculture, and said it continued to monitor financed and facilitated emissions. | Cumulative environmental finance was $17.7bn at 30 September 2025 within the $80bn-by-2030 ambition: $12.0bn lending activity and $5.7bn facilitated capital-markets activity. NAB reported $26.4m spend with First Nations suppliers against an $18m target and $36.6m community investment under its stated definition. | FY25 spot FTE was 41,880 and average FTE 40,301 including discontinued operations; excluding them, 41,723 and 40,112. NAB reported refreshed human-rights policy/guidance effective October 2025, expanded ESG learning, and modern-slavery sourcing-risk updates. | The FY25 target and monitoring language is not a net-zero completion claim. The $17.7bn is cumulative new financing in the current 1 October 2023–30 September 2030 ambition, not an all-time asset balance and not a financed-emissions measure. Human-rights actions are reported activities; the FY2025 Modern Slavery and Human Trafficking Statement was described as available from December 2025, so it is not treated as a completed FY25 annual-report document. |
Climate strategy, financed/facilitated emissions and targets
- FY2021 baseline and governance. NAB's Annual Review described a lending-portfolio net-zero-by-2050 goal, while also explaining that it needed a baseline estimate of attributable financed emissions and sector-level understanding to monitor portfolio alignment. It reported an initial estimate of attributable financed emissions across selected Australian lending sectors and then expansion of the estimate to further sectors. These were measurement-development steps, rather than an annual Group operational-emissions inventory. The same FY21 report records a Sustainability Council, Board climate-development sessions and an oil-and-gas-sector risk review; each is an organisational/risk-management action, not a transition outcome.
- FY2022 target publication and customer engagement. NAB said it had published targets for four sectors and had engaged 86 of its largest GHG-emitting customers on transition plans. The report describes the strategy as supporting customer decarbonisation and resilience, reducing financed and operational emissions and building capability. The distinction matters: a customer-engagement count is not a count of completed customer transition plans, and a sector target is not an achieved reduction.
- FY2023 reporting-suite boundary. The Annual Report's scorecard carries a three-sector FY2023 interim-target count and a four-sector FY2022 comparator. It directs readers to the issuer's Climate Report for methodology and more detailed climate disclosures. No narrative is added here to explain the difference because the annual-report pages alone do not establish whether it resulted from a scope, presentation or methodology change.
- FY2024 new environmental-finance ambition. The annual report presents progress of $7.3bn toward the $80bn-by-2030 environmental-finance ambition and directs readers to its Climate Report/Data Pack for climate methods and Scope 1–3 detail. This report preserves that source boundary rather than blending companion-document metrics into an annual-report series.
- FY2025 strategy and sector scope. NAB said its refreshed climate strategy focused on supporting customers into a resilient net-zero economy. It stated that its 12 sector decarbonisation targets covered eight of nine high-emitting sectors in the UNEP FI Guidance and expressly noted that no agriculture target had been set. It said it monitors attributable financed and facilitated emissions to understand/manage portfolio exposure. The reported scope is important: financed/facilitated emissions are not included in the Group's operational-emissions inventory.
Operational environment and emissions: separate measurement lane
NAB's FY2021–FY2022 reports describe operational decarbonisation and a science-based operational-emissions target. FY2022 reports 72.4% renewable electricity and warns that part of the apparent FY2021–FY2022 operational-emissions reduction reflected pandemic-related occupancy and travel conditions and may not be permanent. That caveat remains part of the historical record.
FY2025 labels its measure as the 2025 environmental reporting year, not simply the 30 September financial year. It reported market-based Scope 1, Scope 2 and operational Scope 3 emissions of 81,267 tCO2-e, after certified-renewable-energy use, versus a restated 2024 comparator of 76,818 tCO2-e. NAB attributed the increase principally to expanded operational Scope 3 boundary and operations expansion in India and Vietnam. The report states that operational Scope 3 excludes Scope 3 associated with the Group's financed and facilitated emissions; the latter have their own measurement lane. It also explains that the 2024 total was restated by 19 tCO2-e for waste-incineration overstatement. These are issuer-reported inventory/methodology facts, not an independent conclusion about net climate impact.
Environmental finance, housing and First Nations economic measures
The environmental-finance record has a definition boundary:
| Reporting frame | NAB-reported amount | What the annual-report record says it measures | Comparability instruction |
|---|---|---|---|
| Earlier target frame (from 1 Oct 2015) — FY2021 | $56.3bn | Cumulative new environmental financing, including specified green infrastructure/capital markets/asset finance and eligible mortgage activity | Keep with the $70bn-by-2025 target definition. |
| Earlier target frame — FY2022 | $70.8bn | Cumulative environmental financing against $70bn-by-2025 target | Do not assume the underlying taxonomy is identical to the later $80bn ambition. |
| Current target frame (1 Oct 2023–30 Sep 2030) — FY2024 | $7.3bn | Progress toward $80bn environmental-finance ambition by 2030 | New ambition/frame; do not add mechanically to FY2021/FY2022 amounts. |
| Current target frame — FY2025 | $17.7bn | Cumulative environmental finance: $12.0bn lending activity plus $5.7bn facilitated capital-markets activity | A cumulative financing-flow measure, not a balance-sheet asset total or financed-emissions result. |
The social-finance/impact record also has separate scopes. FY2021 reported $1.8bn cumulative affordable/specialist-housing financing; FY2022 $3.6bn. FY2023 reported $2.2bn lending to assist Australians to access affordable and specialist housing, a scorecard annual measure rather than automatically a cumulative figure. FY2024 reported $4.4bn cumulative lending toward a $6bn-by-2029 target and a $463.8m First Nations lending spot balance toward a $1bn-by-end-2026 target. FY2025 reports an expanded $60bn housing-affordability-financing ambition by 2030 and continues to describe the $1bn First Nations businesses/community-organisations lending ambition on a spot basis by 2026. These measures must retain their issuer labels rather than being summed into one “social impact” total.
Colleagues, inclusion and workforce measures
- FY2021: NAB reported colleague engagement score 77 and people-leadership score 88 from its July survey; this is a colleague-survey measurement, not an externally comparable financial-performance metric.
- FY2024: colleague engagement score was 78, described as one point above the stated top-quartile target score of 77.
- FY2025 workforce boundary: spot FTE was 41,880 and average FTE 40,301 including discontinued operations; excluding discontinued operations the corresponding numbers were 41,723 and 40,112. The report says the Colleague Strategy was refreshed in October 2024, a date after FY2024 balance date but before the FY2025 reporting period.
- FY2025 inclusion table: women represented 63% of the non-executive NAB Board, 51% of Group subsidiary boards, 36% of salary-level-7 executive management, 38% at level 6, 40% of senior management and 49% of the total organisation. NAB reported a 14.9% gender pay gap in the table, with stated target of less than 10% by 2026. The report cautions that the displayed WGEA analysis is a mean Australian-workforce measure and does not separately measure equivalent-role pay; it uses the stated reporting window and employment-population definition.
- FY2025 inclusion survey: NAB's table reports 2025 scores of 79 for women, 81 for men, 77 for people with disability and/or neurodivergence, 82 for ethnically under-represented colleagues, 79 for LGBTQIA+ colleagues and 82 for carers. NAB identifies the July engagement survey, peer benchmarks, expanded neurodivergence categorisation from 2024 and ubank demographic-survey exclusion as methodology qualifications. These are survey scores, not headcount percentages.
- FY2025 policies and practices: NAB reported up to 16 weeks paid parental leave; 298 men taking parental leave, 49% of all colleagues taking parental leave; and a 98% Australian return-to-work rate across genders. It also reported cultural/religious leave used by 7,464 colleagues, its no-tolerance policy for harassment/discrimination, Board-endorsed continuation of measurable objectives for another year, and current accessibility/RAP plans. These are all report-period policies or reported usage/outcomes with their stated scope.
Human rights, modern slavery and stakeholder/community record
NAB's annual reports treat human rights as a material sustainability/ESG-risk area. The FY2025 report says human-rights risk can arise through operations and customer/supplier relationships, including banking operations, supply chain, private-wealth services and communities. It says Sustainability Risk—including human rights—is integrated into the Group Risk Management Framework, risk appetite, policy, high-risk ESG-sensitive sector/area list and risk assessment where applicable. It also says it operates a grievance process and that human-rights grievance data is available in the Sustainability Data Pack; those data are not reproduced without the companion source page.
FY2025 reported actions include a refreshed Group Human Rights Policy and guidance effective October 2025; additional ESG training; review of human-rights questions in ESG-risk checklists; and an update to a third-party risk module for sourcing categories potentially at higher modern-slavery risk following a 2024 review. NAB also records engagement with First Nations leaders, industry working-group participation and consideration of AI, children's rights, climate/biodiversity and Free, Prior and Informed Consent as emerging human-rights areas. Those statements describe risk identification and management, not an assertion that human-rights or modern-slavery risk has been eliminated.
The FY2025 Annual Report states that the Modern Slavery and Human Trafficking Statement would be available in December 2025 and would outline actions in operations and the value chain; it also says NAB has reported on modern slavery since 2016. Accordingly, this section records the annual report's stated availability and programme activity, but does not recast a future statement as an audited FY2025 completed report or claim a specific modern-slavery outcome not contained in the cited annual-report page.
Community and First Nations measures likewise retain source definitions. FY2021 reported $5.6m grants/support for customers, colleagues and communities before/during/after natural disasters and described Indigenous-business/community priorities. FY2023 reported $6.0m Indigenous-supplier spend and microfinance/hardship metrics. FY2025 reported $26.4m spend with First Nations suppliers against its $18m target, $36.6m community investment under its stated definition (partnerships, donations, grants, in-kind support and volunteering), and a more rigorous mechanism to track delivery of the 2024–2027 Reconciliation Action Plan. The FY2025 report separately notes that $9.8m in financial contributions supported communities affected by 17 disasters, including $6.0m in relief grants to 5,149 customers and 445 colleagues. These are reported financial-contribution/programme figures and should not be combined with lending, supplier-spend or environmental-finance measures.
Assurance scope map
| Annual-report year | Assurance statement in the annual-report family | Boundary retained in this report |
|---|---|---|
| FY2021 | The Annual Review says EY assured the FY21 portion of the cumulative environmental-finance measure. | Assurance is limited to the stated measure/portion; it is not assurance of all sustainability content. |
| FY2022 | Annual-report/material disclosures point to the Sustainability Data Pack for calculation detail. | A cited target/progress fact remains NAB-reported unless a specific assurance statement/page is identified. |
| FY2023 | The annual report says KPMG assurance applied to selected environmental measures across the reporting suite and EY limited assurance to specified annual-report metrics. | Neither statement is universal assurance over all annual-report sustainability discussion. |
| FY2024 | EY limited assurance covered 26 key non-financial sustainability metrics/performance disclosures and six RAP metrics identified in the assurance statement. | Limited assurance only, with the source's stated metric scope. |
| FY2025 | EY limited assurance covered 26 key non-financial sustainability metrics/performance disclosures and six RAP metrics, as set out in the assurance statement. | The stated assurance scope is retained; no assertion is made about content outside those named metrics/disclosures. |
Section sources — official NAB documents
- NAB 2021 Annual Review, printed pp. 2–5, 17, 21–56, especially pp. 30–31, 39–40 and 55 (material themes, climate strategy/diagnostic, environmental finance, housing, people, community and assurance boundary).
- NAB 2021 Annual Financial Report, printed risk/ESG disclosure pages and reporting-suite boundary pp. 93–94 (used only for the FY21 annual-report boundary alongside the Annual Review).
- NAB 2022 Annual Report, printed pp. 19–49, especially pp. 24, 28, 38–39, 42–43, 71 and 103 (scorecard, environmental-finance/housing progress, operational boundary, climate training/CVA and Chief Climate Officer).
- NAB 2023 Annual Report, printed pp. 1–3, 20–55 and 56–59 (Creating value, scorecard measures, Climate Report/Data Pack boundary and limited-assurance boundary).
- NAB 2024 Annual Report, printed pp. 5, 18–66, especially pp. 25–29, 38–45, 50–53, 61–66 and 108–109 (environmental finance/housing/First Nations, climate/environment, human rights/modern slavery and assurance boundary).
- NAB 2025 Annual Report, printed pp. 13, 19–29, 29–41, 42–48 and 86–87, especially pp. 24–28 and 37–41 (strategy/sustainability, colleagues/community, climate/environment, human rights/modern slavery and limited assurance).
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12. FY2021–FY2025 NAB annual event chronology and primary sources
Scope and reading rule
This chronology records material dated events and year-end reported states found in the five selected NAB annual-report periods. FY2021 through FY2025 mean years ended 30 September. A report issue date is not treated as an operating-performance date. Plans, proposed transactions, completions, ongoing programmes and events after the balance date retain distinct status labels.
Figures are NAB-reported, normally Group and AUD unless a row states a different basis. Cash earnings, statutory profit, prudential capital ratios, ECL provisions, balance-sheet totals and segment measures are separate bases and are not combined.
FY2021 — year ended 30 September 2021
| Date / period | Section / franchise | Recorded fact | Status | Official issuer source / printed page | Comparability or later-event boundary |
|---|---|---|---|---|---|
| FY2021 | 1 / reporting suite | NAB used a split-report architecture: the Annual Review covered activity, performance, strategy and non-financial reporting, while the Annual Financial Report contained the directors’ report and financial statements. | reported reporting boundary | NAB 2021 Annual Review (AR) p. 2; Annual Financial Report (AFR) pp. 93–94 | FY2022 combined material previously issued across separate reports; do not treat that presentation change as a restatement. |
| May 2021 | 2, 8, 10 / ubank, 86 400 | NAB acquired 86 400; the financial-report segment note placed it in Corporate Functions and Other, and the Annual Review described integration into ubank as in progress. | completed acquisition; integration in progress | AFR pp. 97–98, 191; AR p. 7 | This is a FY21 acquisition, not FY22. Later ubank migration claims must remain separately dated. |
| May 2021 | 2, 9, 10 / MLC Wealth | Sale of MLC Wealth to IOOF completed; MLC Wealth was presented as discontinued. NAB disclosed retained specified liability/conduct obligations under the transaction. | completed disposal; residual matters retained | AR p. 7; AFR pp. 97–99, 171–73, 189–91 | Discontinued-operation and retained-matter bases are not continuing-franchise results. |
| 14 Jul 2021 | 5 / funding and liquidity | The report records APRA consultation concerning contingent liquidity for locally incorporated LCR ADIs. | regulatory consultation | AFR funding/capital discussion | Consultation is not a reported change in NAB’s FY21 liquidity ratio. |
| 30 Jul 2021 | 3, 7 / distributions and capital | NAB announced an intention to buy back up to $2.5bn of ordinary shares on-market; the report records $486m bought back/cancelled in FY21. | announced; partly executed by year end | AFR pp. 9, 16–17; AR p. 7 | The programme completion and further buy-back are later FY22 events. |
| Aug 2021 | 2, 4, 10 / Citi Australian consumer business | NAB announced the proposed acquisition of Citi’s Australian consumer business, subject to regulatory approvals. | proposed / subject to approval | AR p. 7; AFR pp. 9, 168–69 | It did not complete in FY21; completion belongs to FY22. |
| Aug 2021 | 8 / open finance | NAB announced the Global Open Finance challenge. | announced | AR p. 17 | Programme announcement only; no operating-outcome claim is implied. |
| FY2021 | 6 / credit quality | The Group reported a $202m credit-impairment write-back and a $840m decrease in total provision for credit impairment from FY20. | reported result | AFR pp. 85, 120–23 | P&L impairment flow and provision-stock movement are different measures. |
| FY2021 | 7 / capital | Group CET1 was 13.00%, Tier 1 14.64%, total capital 18.91% and RWA $417.2bn. | reported prudential measures | AFR p. 7, p. 185; AR p. 5 | APRA’s revised framework was described as planned for 1 January 2023. |
| 30 Sep 2021 | 3–7 / annual close | Group total assets were $925,968m; loans and advances $621,156m; deposits and other borrowings $605,043m; NSFR 123%. | reported closing measures | AFR pp. 16–18, 87 | Deposits and other borrowings include more than retail/customer deposits. |
| 9 Nov 2021 | 1 / reporting boundary | Directors authorised the FY2021 Annual Financial Report. | report issue / authorisation | AFR pp. 93–94 | This is after the 30 September reporting date. |
FY2022 — year ended 30 September 2022
| Date / period | Section / franchise | Recorded fact | Status | Official issuer source / printed page | Comparability or later-event boundary |
|---|---|---|---|---|---|
| 1 Jan 2022 | 7 / capital | NAB applied APRA’s Standardised Measurement Approach for operational risk. | framework application | NAB 2022 Annual Report p. 104 | Separate from the broader revised-capital framework becoming effective in 2023. |
| 24 Mar 2022 | 3, 7 / capital | NAB announced completion of the earlier $2.5bn buy-back and a further up-to-$2.5bn programme; the further programme commenced in May. | completed earlier programme; new programme announced | 2022 Annual Report pp. 103–104 | Programme maximum, purchases and subsequent completion are distinct. |
| Apr 2022 | 2, 8, 10 / LanternPay | NAB completed acquisition of 100% of Lantern Claims Pty Limited (LanternPay). | completed acquisition | 2022 Annual Report pp. 15–16, 243–247 | Acquisition-date activity is not a claim of fully completed integration. |
| 29 Apr 2022 | 9 / AUSTRAC | NAB entered the AUSTRAC enforceable undertaking referenced in later annual reports. | enforceable undertaking entered | NAB 2025 Annual Report p. 86 (retrospective status reference) | FY23 reports work on the agreed plan; FY25 reports cancellation, with separate recommendation work continuing. |
| 1 Jun 2022 | 2, 4, 10 / Citi Australian consumer business | NAB completed acquisition of Citi’s Australian consumer business, including identified home lending, unsecured lending, retail deposits and private wealth-management perimeter. | completed acquisition | 2022 Annual Report p. 243 | The acquisition is not an organic FY22 lending-growth measure or a separate reported segment. |
| FY2022 | 2, 8 / ubank | Integration/migration of 86 400 into ubank progressed; NAB reported refreshed ubank brand/digital product activity. | in progress | 2022 Annual Report pp. 12, 103 | Completion/migration status must be sourced to later annual reports. |
| FY2022 | 3, 8, 9 / operations | NAB reported $465m productivity savings, $1,393m investment spend, a $100m payroll/customer-remediation provision top-up and $103m additional financial-crime remediation spend. | reported annual activity/cost disclosure | 2022 Annual Report p. 103 | Productivity/cost figures use the report’s described basis; do not recast as statutory expense reduction. |
| FY2022 | 6 / credit quality | Statutory credit-impairment charge was $124m; ECL provision balance was $4,332m. | reported result | 2022 Annual Report pp. 148, 179–182 | Charge is a flow; ECL is a closing accounting provision. |
| FY2022 | 7 / capital | CET1 was 11.51%; NAB said the ratio fell 149bp during FY22, primarily reflecting $3.9bn of shares bought back. | reported measure and issuer attribution | 2022 Annual Report pp. 5, 103–104 | FY22 target 10.75–11.25%; the 11.00–11.50% range applied from 1 Jan 2023 under the revised framework. |
| 30 Sep 2022 | 3–7 / annual close | Cash earnings were $7.10bn; statutory NPAT attributable to owners $6,891m; total dividend 151 cents; Group assets $1,055,126m; deposits and other borrowings $683,526m. | reported closing/annual measures | 2022 Annual Report pp. 5, 103, 148, 150, 219–220 | Cash and statutory earnings are reconciled but not interchangeable. |
| 9 Nov 2022 | 1 / reporting boundary | Directors authorised the FY2022 financial report. | report issue / authorisation | 2022 Annual Report p. 155 | After the FY22 reporting date. |
FY2023 — year ended 30 September 2023
| Date / period | Section / franchise | Recorded fact | Status | Official issuer source / printed page | Comparability or later-event boundary |
|---|---|---|---|---|---|
| 1 Jan 2023 | 5, 7 / liquidity and capital | The CLF was fully phased out to zero; APRA’s revised capital framework and revised leverage-ratio exposure methodology became effective. NAB’s CET1 target range moved to 11.00–11.50%. | regulatory/framework effective date | NAB 2023 Annual Report pp. 106–115, 250–255 | This is an explicit comparability boundary for FY22/FY23 capital measures. |
| 9 Mar 2023 | 5, 7 / capital instruments | NAB issued $1.25bn of subordinated notes. | completed issuance | 2023 Annual Report pp. 185–190, 250–255 | Issuance is not the same as the closing bonds/notes liability balance. |
| Mar 2023 | 9 / conduct and legal | The Finance Sector Union filed Federal Court proceedings against NAB and MLC Wealth Ltd; the report records allegations/remedies sought and uncertainty of outcome. | proceedings filed; outcome uncertain | 2023 Annual Report pp. 102–156, 231–236 | Do not present a claim as established liability or resolved proceeding. |
| FY2023 | 8 / technology | NAB reported 77% of critical applications hosted on cloud, 99.89% availability across its top 47 critical services, and completed ubank-customer migration/decommissioning of legacy technology. | reported programme/status measures | 2023 Annual Report pp. 43–46, 76–79, 85–101 | Target (83% cloud in 2024) remains distinct from actual FY23 result. |
| FY2023 | 9 / AUSTRAC | The report said work under the AUSTRAC enforceable undertaking and agreed plan remained a priority/progressing. | ongoing remediation/compliance work | 2023 Annual Report pp. 86–101, 102–156 | Not closure; FY25 cancellation has a separate status. |
| 15 Aug 2023 | 3, 7 / capital | NAB announced an intention to buy back up to $1.5bn of ordinary shares. | announced | 2023 Annual Report pp. 106–115 | The on-market programme commenced later that month. |
| 29 Aug 2023 | 3, 7 / capital | Further on-market share buy-back commenced. | commenced | 2023 Annual Report pp. 106–115 | By FY23 close, only the reported completed amount is used; later completions belong to FY24/FY25. |
| 20 Sep 2023 | 5, 7 / capital instruments | NAB reported redemption of $943.2101m of a capital instrument. | completed redemption | 2023 Annual Report pp. 185–190 | Do not net against issuance without the specific note’s basis. |
| 30 Sep 2023 | 3–7 / annual close | Cash earnings $7,731m; statutory NPAT attributable to owners $7,414m; NSFR 116%; LCR 140% quarterly average; total ECL $5,585m; CET1 12.22%. | reported annual/closing measures | 2023 Annual Report pp. 106–115, 192–202, 203–218, 250–255 | KPI loans, balance-sheet loans, customer deposits and deposits/other borrowings have different definitions. |
| 30 Sep 2023 | 10 / entities | MLC Life was reported as a 20% associate; AASB 17 was expected to apply from 1 Oct 2023, with disclosed expected effects on the associate’s accounting. | year-end associate status; subsequent accounting transition | 2023 Annual Report pp. 231–240 | The AASB 17 effect is not a FY23 realised amount. |
| 9 Nov 2023 | 1 / reporting boundary | FY2023 Annual Report released. | report issue | 2023 Annual Report pp. 1–3 | Distinct from 30 September 2023 performance date. |
FY2024 — year ended 30 September 2024
| Date / period | Section / franchise | Recorded fact | Status | Official issuer source / printed page | Comparability or later-event boundary |
|---|---|---|---|---|---|
| 1 Oct 2023 | 2, 10 / New Zealand Banking | BNZ Markets Trading operations and enabling units moved into the NZ Banking reporting segment; comparative segment information was restated. | reporting-boundary change / comparative restatement | NAB 2024 Annual Report pp. 111, 177–179 | Do not compare pre-change segment figures without the stated restatement/boundary. |
| 1 Jan 2024 | 7 / prudential capital | APRA D-SIB loss-absorbing-capacity interim requirement of 3% of RWA became applicable under the pathway described in NAB reports. | regulatory requirement effective | 2024 Annual Report pp. 114–115, 258–261 | The reported final 4.5% pathway date is 1 Jan 2026, not FY24. |
| 2 May 2024 | 3, 7 / capital | NAB increased the on-market ordinary-share buy-back by $1.5bn, making the combined maximum up to $3bn. | programme increased / announced | 2024 Annual Report p. 114 | Programme maximum is not equivalent to FY24 completed cancellation. |
| FY2024 | 5 / funding | NAB reported $37,493m term wholesale funding raised, a 5.0-year weighted-average maturity to first call, and full repayment of its TFF allocation. | reported annual funding actions | 2024 Annual Report pp. 221–223 | Funding issuance/maturity data follow issuer inclusion/exclusion rules. |
| Sep 2024 quarter | 5 / liquidity | NAB reported LCR averaged 137% and average regulatory liquid assets were $215bn. | reported prudential metric | 2024 Annual Report pp. 223–224 | Quarterly-average LCR differs from a point-in-time balance-sheet liquid-asset measure. |
| FY2024 | 6 / credit quality | Statutory credit-impairment charge was $741m and ECL provision $5,921m. | reported annual/closing measures | 2024 Annual Report pp. 197–205 | Flow versus closing-stock distinction applies. |
| FY2024 | 7 / capital | CET1 was 12.35%; the report records $2.1bn buy-back/cancellation. | reported measure / completed action | 2024 Annual Report pp. 5, 114, 236–237 | Does not include later FY25 buy-back completion. |
| FY2024 | 8, 9 / technology and controls | NAB described Customer Brain, technology modernisation, data-ethics governance, cyber education and financial-crime-control enhancements. | reported activity/ongoing programme | 2024 Annual Report pp. 46–49, 86–90 | No inferred productivity, cyber-outcome or programme-completion conclusion. |
| FY2024 | 11 / climate and social | NAB reported environmental-finance progress of $7.3bn, affordable/specialist-housing cumulative lending $4.4bn and First Nations lending spot balance $463.8m. | reported progress/defined measures | 2024 Annual Report pp. 5, 19–60 | Measures have their own definitions and are not a common stock/flow series. |
| 7 Nov 2024 | 1 / reporting boundary | FY2024 Annual Report released. | report issue | 2024 Annual Report front matter / pp. 2–4 | Later November 2024 strategy update is a later event relative to FY24 closing results. |
FY2025 — year ended 30 September 2025 and separated later events
| Date / period | Section / franchise | Recorded fact | Status | Official issuer source / printed page | Comparability or later-event boundary |
|---|---|---|---|---|---|
| Oct 2024 | 2, 11 / people and strategy | NAB refreshed its Colleague Strategy to align with the customer-centric Group Strategy. | strategy/programme refresh | NAB 2025 Annual Report p. 25 | Reported as a strategy action, not a quantified FY25 outcome. |
| Nov 2024 | 2 / Group strategy | NAB’s Group strategy evolved to a customer-centric ambition; FY25 records the first year of focus. | strategy update | 2025 Annual Report p. 11 | This is after the FY24 balance date and must not be attributed to FY24 performance. |
| 2 Dec 2024 | 9 / governance | Warwick Hunt was appointed an independent non-executive director. | Board appointment | 2025 Annual Report p. 86 | Reported date/event only. |
| 18 Dec 2024 | 9 / governance | Anne Loveridge and Doug McKay retired from the Board. | Board retirements | 2025 Annual Report p. 86 | Reported date/event only. |
| 14 Jan 2025 | 5, 7 / capital instruments | NAB issued US$1.25bn subordinated notes. | completed issuance | 2025 Annual Report p. 93 | Must retain instrument currency and separate APRA capital basis. |
| 28 Jan 2025 | 5, 7 / BNZ capital instruments | BNZ issued US$500m Tier 2 subordinated notes. | completed issuance | 2025 Annual Report p. 93 | RBNZ/BNZ basis; not automatically Group APRA total capital. |
| 12 Mar 2025 | 3, 7 / capital | NAB completed the $3bn on-market buy-back; 87,824,707 shares were reported cancelled. | completed action | 2025 Annual Report pp. 86, 93 | Do not use programme completion as a valuation conclusion. |
| 18 Mar 2025 | 9 / executive governance | Group CFO and Business & Private Banking executive changes took effect, with transition arrangements described. | management change | 2025 Annual Report p. 86 | Personnel event, not an operating-performance causation claim. |
| May 2025 | 7 / capital | NAB raised its CET1 operating target to greater than 11.25% following APRA’s AT1 phase-out decision. | target update | 2025 Annual Report p. 93 | Operating target, not regulatory minimum; AT1 phase-out begins from 1 Jan 2027. |
| 12 Jun, 24 Jul, 30 Jul, 3 Sep 2025 | 5, 7 / capital instruments | The report records a CAD redemption and HKD, domestic-AUD and CHF Tier 2 debt actions. | reported instrument actions | 2025 Annual Report p. 93 | Keep each instrument/date/currency/authority basis; no unsourced netting. |
| 25 Jul 2025 | 9 / AUSTRAC | AUSTRAC’s CEO confirmed cancellation of the 2022 enforceable undertaking; NAB said it continued work responding to the independent auditor’s final-report recommendations. | undertaking cancelled; separate work continuing | 2025 Annual Report p. 86 | Not “all remediation complete.” |
| FY2025 | 8 / technology | NAB reported more than 149 legacy technology assets retired, $420m productivity benefits and named fraud, scam, data and cyber initiatives. | reported activity/management-performance disclosure | 2025 Annual Report pp. 16–19, 86–88 | Productivity/cash-expense basis is not a statutory expense series. |
| 30 Sep 2025 | 3–7 / annual close | CET1 was 11.70%, NSFR 116%, Group ECL provision $6,165m, gross loans and acceptances $781.5bn and deposits $658.4bn. | reported closing/KPI measures | 2025 Annual Report pp. 88, 93–95, 175–181 | Gross loans/acceptances and deposits KPI are not the same bases as balance-sheet lines or ECL provision. |
| 31 Oct 2025 | 10 / MLC Life | NAB completed disposal of its remaining 20% MLC Life stake to Nippon Life for $497m cash; the report describes FY26 statutory-NPAT treatment and conditional Tier 2 support. | subsequent event after balance date | 2025 Annual Report pp. 86, 96, 236 | Not FY25 income, closing ownership or capital. |
| 6 Nov 2025 | 1 / reporting boundary | FY2025 Annual Report signed/issued. | report issue | 2025 Annual Report p. 239 | After FY25 reporting date. |
Cross-period comparability and later-event controls
1. Financial-year versus report date: every period ends on 30 September. Annual-report issue/authorisation in November is a document date, not evidence of activity during the financial year. 2. FY2021 reporting architecture: FY2021 qualitative business, technology and sustainability evidence is cited to the checked official Annual Review; the Annual Financial Report is the source for audited statements and financial-risk/capital disclosures. 3. Capital and liquidity: the FY2023 APRA framework commencement and target-range change are explicit comparability boundaries. CET1, Tier 1, total capital, RWA, LCR, NSFR, customer funding index and balance-sheet liquidity assets have separate definitions/bases. 4. Earnings and credit: cash earnings, statutory profit, discontinued operations, credit-impairment charge and ECL provision balance are not substitutes for each other. 5. Franchises and entities: BNZ reporting remains distinct from Australian Group measures; Citi, 86 400/ubank, MLC Wealth and MLC Life each have dated acquisition/disposal/control boundaries. The FY24 BNZ segment presentation change restated comparatives. 6. Sustainability and technology: targets, issuer-reported progress, assurance scopes and operational measures retain their stated definitions. Environmental reporting may use a different period from the financial year. 7. Later events: the November 2024 strategy update and the 31 October 2025 MLC Life sale are retained as later/differently timed events, not silently folded into prior-year results.
Primary sources
All primary-document links below are issuer-hosted NAB documents. Printed pages are shown in each section source note; no market-announcement identifiers, internal evidence locators or local paths are exposed.
| Official issuer document | Public URL | Primary use in this report |
|---|---|---|
| National Australia Bank 2021 Annual Financial Report | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2021-annual-financial-report.pdf | FY2021 financial statements, risk, funding, credit, capital, entities and transactions |
| National Australia Bank 2021 Annual Review | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2021-annual-review.pdf | FY2021 business, strategy, technology, people, climate and community evidence |
| National Australia Bank 2022 Annual Report | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2022-annual-report.pdf | FY2022 report record |
| National Australia Bank 2023 Annual Report | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2023-annual-report.pdf | FY2023 report record |
| National Australia Bank 2024 Annual Report | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2024-annual-report.pdf | FY2024 report record |
| National Australia Bank 2025 Annual Report | https://www.nab.com.au/content/dam/nab/documents/reports/corporate/2025-annual-report.pdf | FY2025 report record and explicitly labelled subsequent events |
| NAB annual reporting suite | https://www.nab.com.au/about-us/shareholder-centre/financial-disclosures-and-reporting/annual-reporting-suite | Issuer navigation/archive only; not used instead of page-specific citations |
Source-use rule: NAB Climate Reports, Pillar 3 Reports, Sustainability Data Packs and management-discussion documents can be added only when the specific official NAB document, printed page and scope/basis are recorded for the claim. This section adds no valuation, target price, recommendation or forecast.
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Primary source register
This record links only to official NAB issuer pages and issuer-hosted documents. Printed pages identify the evidence scope used in each section; a document link is not a claim that all information in that document was used or audited.
- National Australia Bank 2021 Annual Financial Report (issued 2021-11-09) — Audited statements, financial risk, capital, instruments, entities, transactions and reporting boundary
- National Australia Bank 2021 Annual Review (issued 2021-11-09) — FY2021 business, strategy, technology, climate, people and community evidence; this is the verified companion to the FY2021 financial report
- National Australia Bank 2022 Annual Report (issued 2022-11-09) — FY2022 annual-report evidence
- National Australia Bank 2023 Annual Report (issued 2023-11-09) — FY2023 annual-report evidence
- National Australia Bank 2024 Annual Report (issued 2024-11-07) — FY2024 annual-report evidence
- National Australia Bank 2025 Annual Report (issued 2025-11-06) — FY2025 annual-report evidence and clearly labelled post-balance-date events
- NAB annual reporting suite — Issuer archive and navigation only. It is not a substitute for a paginated factual citation.
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Important notices, sources and use
Factual-record purpose; no investment recommendation. This is an independent, descriptive record of public corporate disclosures. It does not provide a valuation, target price, earnings forecast, buy/sell/hold view, personalised advice, offer, solicitation or recommendation regarding NAB or any financial product.
Accuracy and liability limitation. Information is drawn from publicly available issuer sources considered reliable as of the stated report date. Accuracy, completeness, currency and fitness for any purpose are not guaranteed. To the maximum extent permitted by applicable law, MII and its contributors disclaim liability for loss arising from use of, reliance on or inability to use this report. Nothing excludes or limits liability that cannot lawfully be excluded or limited.
AI and human review. AI was used actively and substantially for evidence extraction, comparison, organisation, drafting and explanatory presentation. A reasonableness review was performed before release, but it is not an audit, assurance engagement, financial-service assessment or a substitute for consulting the cited source material and qualified advisers.
Copyright, affiliation and images. This report is an independent transformative analysis: prose, reconstructed tables and explanatory visual presentation were prepared by MII from reported facts. It does not reproduce long passages, company charts, photographs or logos. NAB names and document titles are used only to identify sources; all source-material rights remain with their respective owners. MII is not affiliated with, sponsored by or endorsed by NAB. The lead image is AI-generated and is labelled as such.
Corrections. Please report a specific factual or citation issue to mii.analysis.contact@gmail.com with the report URL, the challenged text and an official supporting source. Corrections may be made without notice where warranted.
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